Thurrock · Compare
Southend Road Surgery vs Dr Devaraja Vc Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Southend Road Surgery and Dr Devaraja Vc Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Southend Road SurgerySS17 7QQ | Dr Devaraja Vc PracticeSS17 7DZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 91.1likely range 88.7 to 92.8112 survey answers | 92.1likely range 88.7 to 94.280 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 92.5%likely range 90.7% to 93.9%, 112 answers | 92.7%likely range 89.0% to 95.3%, 80 answers |
| Access (mean of the two below) | 87.8%likely range 80.9% to 92.1% | 90.4%likely range 83.1% to 94.3% |
| Appointments within two weeks of booking | 98.2%likely range 91.3% to 99.6%, 984 appointments | 98.6%likely range 89.7% to 99.8%, 696 appointments |
| Calls answered by the practice | 77.3%likely range 65.5% to 85.9%, 1,299 calls | 82.2%likely range 70.6% to 89.9%, 1,235 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 71.9%likely range 69.0% to 74.6%, 109 answers | 97.6%likely range 95.0% to 98.9%, 80 answers |
| Reception and admin team | 90.5%likely range 88.5% to 92.2%, 110 answers | 95.8%likely range 92.8% to 97.6%, 82 answers |
| Having a preferred professional | 34.6%likely range 31.7% to 37.6%, 110 answers | 39.2%likely range 33.6% to 45.1%, 80 answers |
| Seeing your preferred professional | 60.0%likely range 54.2% to 65.4%, 34 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.0%likely range 74.2% to 79.5%, 106 answers | 93.0%likely range 89.3% to 95.5%, 78 answers |
| Contacting the practice | 77.5%likely range 74.8% to 80.0%, 111 answers | 97.5%likely range 94.8% to 98.8%, 79 answers |
| Wait for an appointment | 71.6%likely range 68.5% to 74.5%, 96 answers | 94.8%likely range 91.2% to 96.9%, 73 answers |
| Being listened to | 90.6%likely range 88.6% to 92.3%, 109 answers | 83.8%likely range 78.9% to 87.7%, 78 answers |
| Care and concern | 89.4%likely range 87.3% to 91.1%, 110 answers | 92.4%likely range 88.5% to 95.0%, 78 answers |
| Confidence and trust | 94.6%likely range 93.0% to 95.8%, 110 answers | 97.6%likely range 94.9% to 98.9%, 76 answers |
| Involvement in decisions | 94.7%likely range 93.1% to 95.9%, 106 answers | 95.9%likely range 92.7% to 97.7%, 75 answers |
| Needs met | 94.2%likely range 92.6% to 95.5%, 110 answers | 96.7%likely range 93.9% to 98.3%, 79 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.0%likely range 67.9% to 95.5%, 23 patients | 93.3%likely range 70.2% to 98.8%, 15 patients |
| Children at 18 months | 95.2%likely range 77.3% to 99.2%, 21 patients | 68.2%likely range 47.3% to 83.6%, 22 patients |
| Children at 5 years | 93.9%likely range 83.5% to 97.9%, 49 patients | 78.3%likely range 58.1% to 90.3%, 23 patients |
| Women aged 25 to 49 | 75.2%likely range 71.0% to 78.9%, 451 patients | 79.6%likely range 75.3% to 83.4%, 378 patients |
| Women aged 50 to 64 | 76.7%likely range 70.5% to 82.0%, 206 patients | 82.7%likely range 77.5% to 86.9%, 248 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,764August 2026 | 2,755August 2026 |
| Primary care network | Stanford-le-Hope PCN | Stanford-le-Hope PCN |
| Phone | 01375 679316 | 01375 641740 |
| Friends and Family Test (its own feedback) | 95.9% good or very good49 answers, June 2026 | 88.9% good or very good36 answers, June 2026 |
| Appointments (one month) | 1,076 in August 2026Same day 49.3%; face to face 36.0% | 696 in August 2026Same day 54.6%; face to face 87.3% |
| Antibiotic items per STAR-PU (one year) | 0.50England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.3 qualified permanent1.3 including trainees and locums2,073 patients per permanent GP | 1.0 qualified permanent1.0 including trainees and locums2,755 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.