Bromley · Compare
Southborough Lane Surgery vs Bromley Common Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Southborough Lane Surgery and Bromley Common Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Southborough Lane SurgeryBR2 9GT | Bromley Common PracticeBR2 9GT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.2likely range 68.2 to 83.9100 survey answers | 74.5likely range 65.0 to 81.989 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.8%likely range 62.1% to 84.3%, 100 answers | 70.8%likely range 57.5% to 81.3%, 89 answers |
| Access (mean of the two below) | 82.7%likely range 77.5% to 86.0% | 83.0%likely range 76.3% to 86.7% |
| Appointments within two weeks of booking | 92.2%likely range 87.0% to 95.5%, 2,433 appointments | 92.5%likely range 85.8% to 96.2%, 1,557 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 40.3%likely range 27.8% to 54.2%, 88 answers | 37.0%likely range 24.7% to 51.3%, 80 answers |
| Reception and admin team | 93.9%likely range 84.0% to 97.9%, 93 answers | 81.7%likely range 69.0% to 89.9%, 86 answers |
| Having a preferred professional | 20.5%likely range 12.0% to 32.8%, 99 answers | 28.3%likely range 17.9% to 41.7%, 88 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.3%likely range 71.1% to 91.0%, 94 answers | 80.2%likely range 66.7% to 89.1%, 80 answers |
| Contacting the practice | 73.2%likely range 60.3% to 83.0%, 99 answers | 62.1%likely range 48.4% to 74.0%, 87 answers |
| Wait for an appointment | 80.2%likely range 66.5% to 89.2%, 82 answers | 64.4%likely range 49.4% to 77.0%, 73 answers |
| Being listened to | 93.0%likely range 82.8% to 97.4%, 93 answers | 79.1%likely range 66.1% to 88.0%, 86 answers |
| Care and concern | 94.0%likely range 84.0% to 97.9%, 92 answers | 83.5%likely range 71.0% to 91.2%, 86 answers |
| Confidence and trust | 94.3%likely range 84.5% to 98.1%, 93 answers | 93.8%likely range 83.6% to 97.8%, 86 answers |
| Involvement in decisions | 95.2%likely range 85.3% to 98.6%, 87 answers | 93.8%likely range 83.0% to 97.9%, 78 answers |
| Needs met | 91.8%likely range 81.4% to 96.7%, 95 answers | 94.3%likely range 84.4% to 98.1%, 87 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.7%likely range 82.0% to 95.4%, 75 patients | 87.5%likely range 79.4% to 92.7%, 96 patients |
| Children at 18 months | 79.8%likely range 70.0% to 87.0%, 84 patients | 86.0%likely range 77.2% to 91.8%, 86 patients |
| Children at 5 years | 68.6%likely range 59.1% to 76.8%, 102 patients | 76.8%likely range 68.7% to 83.3%, 125 patients |
| Women aged 25 to 49 | 72.4%likely range 70.2% to 74.5%, 1,622 patients | 70.3%likely range 68.2% to 72.3%, 1,884 patients |
| Women aged 50 to 64 | 83.0%likely range 80.6% to 85.2%, 995 patients | 77.2%likely range 74.2% to 80.0%, 816 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,014August 2026 | 9,514August 2026 |
| Primary care network | Five Elms PCN | Five Elms PCN |
| Phone | 020 84687081 | 020 84669017 |
| Friends and Family Test (its own feedback) | 86.9% good or very good160 answers, June 2026 | 92.2% good or very good51 answers, June 2026 |
| Appointments (one month) | 3,674 in August 2026Same day 36.6%; face to face 84.8% | 3,227 in August 2026Same day 41.0%; face to face 52.5% |
| Antibiotic items per STAR-PU (one year) | 0.57England 0.74, April 2025 to March 2026 | 0.63England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.1 qualified permanent4.6 including trainees and locums3,237 patients per permanent GP | 3.9 qualified permanent4.7 including trainees and locums2,435 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.