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Small Heath Medical Practice vs Bloomsbury Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Bloomsbury Surgery’s Practice Grade is clearly higher than Small Heath Medical Practice’s: its likely range lies wholly above.

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Side by side

MeasureSmall Heath Medical PracticeB10 9QEBloomsbury SurgeryB7 5BT
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.2likely range 74.7 to 82.9101 survey answers87.3likely range 84.2 to 89.483 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good76.2%likely range 70.1% to 81.4%, 101 answers85.6%likely range 82.4% to 88.3%, 83 answersClearly higher
Access (mean of the two below)85.9%likely range 82.0% to 89.1%91.0%likely range 83.8% to 94.6%
Appointments within two weeks of booking98.5%likely range 95.6% to 99.5%, 2,882 appointments91.4%likely range 81.9% to 96.2%, 967 appointments
Calls answered by the practice73.2%likely range 66.0% to 79.4%, 3,429 calls90.1%likely range 79.4% to 95.5%, 1,149 calls
More survey questions (not part of the grade)
Getting through on the phone65.2%likely range 58.4% to 71.3%, 98 answers75.0%likely range 71.1% to 78.5%, 80 answers
Reception and admin team91.1%likely range 86.4% to 94.2%, 99 answers87.3%likely range 84.3% to 89.8%, 83 answers
Having a preferred professional33.4%likely range 27.4% to 40.0%, 100 answers35.4%likely range 31.5% to 39.5%, 83 answers
Seeing your preferred professionalNot shown: fewer than 30 answers55.8%likely range 48.8% to 62.6%, 31 answers
Knowing the next step78.4%likely range 72.2% to 83.5%, 96 answers69.8%likely range 65.7% to 73.6%, 79 answers
Contacting the practice63.3%likely range 56.6% to 69.5%, 100 answers82.2%likely range 78.7% to 85.2%, 80 answers
Wait for an appointment76.9%likely range 70.4% to 82.4%, 90 answers78.3%likely range 74.3% to 81.8%, 72 answers
Being listened to80.1%likely range 74.2% to 85.0%, 98 answers85.2%likely range 81.9% to 88.0%, 80 answers
Care and concern76.3%likely range 70.0% to 81.6%, 97 answers85.9%likely range 82.6% to 88.6%, 80 answers
Confidence and trust86.4%likely range 81.0% to 90.4%, 98 answers91.0%likely range 88.1% to 93.2%, 76 answers
Involvement in decisions86.1%likely range 80.6% to 90.2%, 95 answers91.6%likely range 88.7% to 93.7%, 74 answers
Needs met83.3%likely range 77.6% to 87.7%, 98 answers90.2%likely range 87.3% to 92.4%, 78 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months68.1%likely range 56.6% to 77.7%, 72 patients79.3%likely range 61.6% to 90.2%, 29 patients
Children at 18 months57.4%likely range 45.5% to 68.4%, 68 patients42.1%likely range 23.1% to 63.7%, 19 patients
Children at 5 years52.7%likely range 41.5% to 63.7%, 74 patients57.1%likely range 39.1% to 73.5%, 28 patients
Women aged 25 to 4942.1%likely range 39.2% to 45.1%, 1,047 patients55.8%likely range 51.4% to 60.0%, 513 patients
Women aged 50 to 6461.5%likely range 56.6% to 66.2%, 390 patients87.1%likely range 80.7% to 91.6%, 147 patients
Facts (NHS England, not part of the grade)
Registered patients6,116August 20262,456August 2026
Primary care networkKingstanding, Erdington & Nechells PCNKingstanding, Erdington & Nechells PCN
Phone01213 1243860121 3591539
Friends and Family Test (its own feedback)No results for June 202687.1% good or very good31 answers, June 2026
Appointments (one month)4,852 in August 2026Same day 77.7%; face to face 36.9%995 in August 2026Same day 51.9%; face to face 82.9%
Antibiotic items per STAR-PU (one year)0.76England 0.74, April 2025 to March 20260.48England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.8 qualified permanent7.0 including trainees and locums1,609 patients per permanent GP1.4 qualified permanent1.4 including trainees and locums1,771 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences