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Sina Health Centre vs Lockfield Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Sina Health Centre and Lockfield Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSina Health CentreWV12 5XZLockfield SurgeryWV13 2DR
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade63.3likely range 56.2 to 69.4103 survey answers77.9likely range 65.5 to 86.395 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good68.1%likely range 58.1% to 76.7%, 103 answers75.3%likely range 57.7% to 87.3%, 95 answers
Access (mean of the two below)52.0%likely range 48.5% to 55.4%83.7%likely range 80.6% to 86.2%Clearly higher
Appointments within two weeks of booking91.9%likely range 86.2% to 95.4%, 2,152 appointments98.4%likely range 95.0% to 99.5%, 2,457 appointments
Calls answered by the practice12.1%likely range 8.0% to 17.9%, 3,493 calls69.0%likely range 63.7% to 73.9%, 6,539 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone48.8%likely range 38.6% to 59.1%, 97 answers63.3%likely range 45.4% to 78.2%, 94 answers
Reception and admin team70.0%likely range 59.9% to 78.4%, 100 answers80.6%likely range 63.3% to 90.9%, 94 answers
Having a preferred professional32.3%likely range 23.7% to 42.3%, 102 answers32.0%likely range 18.1% to 49.9%, 94 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step84.6%likely range 75.4% to 90.8%, 92 answers75.9%likely range 57.7% to 88.0%, 89 answers
Contacting the practice66.3%likely range 56.2% to 75.1%, 102 answers71.1%likely range 53.0% to 84.2%, 93 answers
Wait for an appointment54.7%likely range 44.3% to 64.7%, 96 answers59.8%likely range 40.6% to 76.3%, 80 answers
Being listened to89.0%likely range 81.0% to 93.9%, 101 answers82.9%likely range 65.8% to 92.5%, 93 answers
Care and concern86.0%likely range 77.5% to 91.7%, 100 answers80.4%likely range 62.8% to 90.8%, 92 answers
Confidence and trust95.0%likely range 88.4% to 97.9%, 101 answers92.5%likely range 77.1% to 97.8%, 91 answers
Involvement in decisions88.7%likely range 80.3% to 93.8%, 95 answers90.5%likely range 73.9% to 97.0%, 85 answers
Needs met85.6%likely range 77.0% to 91.3%, 102 answers91.0%likely range 75.2% to 97.1%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.5%likely range 83.7% to 96.8%, 67 patients84.8%likely range 76.7% to 90.4%, 105 patients
Children at 18 months86.8%likely range 75.2% to 93.5%, 53 patients87.3%likely range 79.4% to 92.4%, 102 patients
Children at 5 years90.0%likely range 80.8% to 95.1%, 70 patients82.7%likely range 74.0% to 88.9%, 98 patients
Women aged 25 to 4974.5%likely range 71.8% to 77.1%, 1,029 patients69.1%likely range 66.8% to 71.3%, 1,618 patients
Women aged 50 to 6477.0%likely range 73.6% to 80.1%, 661 patients72.7%likely range 69.7% to 75.5%, 887 patients
Facts (NHS England, not part of the grade)
Registered patients6,890August 202610,543August 2026
Primary care networkWalsall West 2 PCNWalsall West 2 PCN
Phone01922 71002701902 639000
Friends and Family Test (its own feedback)No results for June 202693.0% good or very good272 answers, June 2026
Appointments (one month)3,401 in August 2026Same day 27.8%; face to face 62.0%4,981 in August 2026Same day 23.4%; face to face 46.1%
Antibiotic items per STAR-PU (one year)0.88England 0.74, April 2025 to March 20260.79England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.9 qualified permanent1.9 including trainees and locums3,691 patients per permanent GP2.0 qualified permanent3.1 including trainees and locums5,272 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences