Newham · Compare
Shrewsbury Road Surgery vs Plashet Harmony Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Shrewsbury Road Surgery and Plashet Harmony Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Shrewsbury Road SurgeryE7 8QP | Plashet Harmony PracticeE7 8QR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.5likely range 59.5 to 83.1104 survey answers | 75.7likely range 72.2 to 78.2100 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 72.7%likely range 52.7% to 86.4%, 104 answers | 71.9%likely range 69.1% to 74.4%, 100 answers |
| Access (mean of the two below) | 75.2%likely range 71.3% to 78.7% | 84.5%likely range 74.9% to 90.4% |
| Appointments within two weeks of booking | 94.3%likely range 90.6% to 96.6%, 3,667 appointments | 100.0%likely range 88.0% to 100.0%, 432 appointments |
| Calls answered by the practice | 56.0%likely range 49.2% to 62.5%, 4,379 calls | 68.8%likely range 54.0% to 80.6%, 902 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 55.2%likely range 35.9% to 73.0%, 103 answers | 55.1%likely range 52.1% to 58.0%, 95 answers |
| Reception and admin team | 80.9%likely range 61.2% to 91.9%, 102 answers | 70.8%likely range 68.0% to 73.4%, 98 answers |
| Having a preferred professional | 52.3%likely range 33.3% to 70.6%, 103 answers | 60.2%likely range 57.2% to 63.1%, 96 answers |
| Seeing your preferred professional | 43.1%likely range 20.4% to 69.1%, 54 answers | 32.3%likely range 28.8% to 36.0%, 59 answers |
| Knowing the next step | 78.3%likely range 57.1% to 90.7%, 92 answers | 68.6%likely range 65.5% to 71.5%, 84 answers |
| Contacting the practice | 70.0%likely range 49.4% to 84.8%, 98 answers | 61.0%likely range 58.0% to 63.9%, 96 answers |
| Wait for an appointment | 65.8%likely range 43.7% to 82.6%, 85 answers | 42.1%likely range 38.9% to 45.3%, 82 answers |
| Being listened to | 84.2%likely range 64.3% to 94.0%, 97 answers | 92.7%likely range 90.9% to 94.1%, 95 answers |
| Care and concern | 85.6%likely range 66.0% to 94.8%, 97 answers | 92.2%likely range 90.4% to 93.7%, 95 answers |
| Confidence and trust | 87.7%likely range 67.8% to 96.0%, 92 answers | 95.8%likely range 94.4% to 96.9%, 92 answers |
| Involvement in decisions | 88.5%likely range 68.5% to 96.5%, 90 answers | 96.6%likely range 95.3% to 97.6%, 88 answers |
| Needs met | 85.8%likely range 65.2% to 95.1%, 90 answers | 93.5%likely range 91.8% to 94.9%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.5%likely range 85.9% to 93.7%, 221 patients | 88.2%likely range 65.7% to 96.7%, 17 patients |
| Children at 18 months | 86.4%likely range 81.2% to 90.4%, 214 patients | 100.0%likely range 79.6% to 100.0%, 15 patients |
| Children at 5 years | 82.0%likely range 76.1% to 86.6%, 205 patients | 95.0%likely range 76.4% to 99.1%, 20 patients |
| Women aged 25 to 49 | 57.5%likely range 55.8% to 59.3%, 3,095 patients | 43.7%likely range 39.0% to 48.6%, 407 patients |
| Women aged 50 to 64 | 74.9%likely range 72.0% to 77.6%, 928 patients | 70.4%likely range 62.2% to 77.4%, 135 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,619August 2026 | 2,275August 2026 |
| Primary care network | Newham North East 2 PCN | Newham North East 2 PCN |
| Phone | 03000 337700 | 020 85866555 |
| Friends and Family Test (its own feedback) | 87.0% good or very good115 answers, June 2026 | 95.0% good or very good20 answers, June 2026 |
| Appointments (one month) | 5,019 in August 2026Same day 37.2%; face to face 41.8% | 1,518 in August 2026Same day 67.3%; face to face 72.3% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.65England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.3 qualified permanent5.3 including trainees and locums3,895 patients per permanent GP | 0.5 qualified permanent0.5 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.