Westminster · Compare
Shirland Medical vs Queens Park Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Queens Park Health Centre’s Practice Grade is clearly higher than Shirland Medical’s: its likely range lies wholly above.
Side by side
| Measure | Shirland MedicalW10 4LD | Queens Park Health CentreW10 4LD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.8likely range 79.8 to 87.0104 survey answers | 93.8likely range 91.6 to 95.399 survey answersClearly higher |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 84.3%likely range 78.9% to 88.5%, 104 answers | 95.0%likely range 92.8% to 96.6%, 99 answersClearly higher |
| Access (mean of the two below) | 82.6%likely range 77.8% to 86.3% | 90.8%likely range 85.5% to 94.3% |
| Appointments within two weeks of booking | 88.0%likely range 82.7% to 91.8%, 3,028 appointments | 99.9%likely range 96.3% to 100.0%, 1,570 appointmentsClearly higher |
| Calls answered by the practice | 77.1%likely range 69.2% to 83.4%, 2,775 calls | 81.6%likely range 71.6% to 88.6%, 1,630 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 81.8%likely range 76.2% to 86.4%, 104 answers | 86.7%likely range 83.5% to 89.4%, 96 answers |
| Reception and admin team | 94.4%likely range 90.4% to 96.8%, 101 answers | 95.5%likely range 93.3% to 97.0%, 93 answers |
| Having a preferred professional | 50.0%likely range 43.4% to 56.5%, 104 answers | 48.1%likely range 43.8% to 52.4%, 97 answers |
| Seeing your preferred professional | 49.4%likely range 40.4% to 58.5%, 55 answers | 60.3%likely range 54.1% to 66.1%, 49 answers |
| Knowing the next step | 85.9%likely range 80.6% to 90.0%, 100 answers | 93.4%likely range 90.9% to 95.3%, 96 answers |
| Contacting the practice | 87.8%likely range 82.8% to 91.6%, 102 answers | 90.4%likely range 87.6% to 92.7%, 98 answers |
| Wait for an appointment | 67.8%likely range 61.2% to 73.8%, 99 answers | 76.4%likely range 72.3% to 80.0%, 89 answers |
| Being listened to | 84.2%likely range 78.8% to 88.5%, 103 answers | 95.0%likely range 92.7% to 96.6%, 96 answers |
| Care and concern | 84.7%likely range 79.3% to 88.9%, 103 answers | 94.0%likely range 91.6% to 95.7%, 96 answers |
| Confidence and trust | 93.9%likely range 89.8% to 96.4%, 101 answers | 97.4%likely range 95.6% to 98.5%, 93 answers |
| Involvement in decisions | 92.4%likely range 87.9% to 95.3%, 95 answers | 99.2%likely range 97.8% to 99.7%, 87 answers |
| Needs met | 92.7%likely range 88.4% to 95.5%, 102 answers | 97.7%likely range 96.0% to 98.7%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.3%likely range 71.3% to 91.0%, 54 patients | 79.4%likely range 63.2% to 89.7%, 34 patients |
| Children at 18 months | 62.2%likely range 47.6% to 74.9%, 45 patients | 71.0%likely range 53.4% to 83.9%, 31 patients |
| Children at 5 years | 64.1%likely range 48.4% to 77.3%, 39 patients | 29.6%likely range 15.9% to 48.5%, 27 patients |
| Women aged 25 to 49 | 70.9%likely range 68.3% to 73.5%, 1,180 patients | 57.1%likely range 53.5% to 60.7%, 735 patients |
| Women aged 50 to 64 | 80.0%likely range 76.0% to 83.4%, 439 patients | 77.7%likely range 72.0% to 82.5%, 242 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,082August 2026 | 3,100August 2026 |
| Primary care network | Inclusive Health PCN | Inclusive Health PCN |
| Phone | 020 89692626 | 020 89649990 |
| Friends and Family Test (its own feedback) | 4 answers in June 2026; shares not published below 5 | No results for June 2026 |
| Appointments (one month) | 3,826 in August 2026Same day 38.9%; face to face 58.5% | 2,268 in August 2026Same day 61.6%; face to face 65.9% |
| Antibiotic items per STAR-PU (one year) | 0.50England 0.74, April 2025 to March 2026 | 0.43England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.3 qualified permanent4.3 including trainees and locums1,170 patients per permanent GP | 0.8 qualified permanent0.8 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.