Brighton and Hove · Compare
Ship Street Surgery vs Brighton Station Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Ship Street Surgery’s Practice Grade is clearly higher than Brighton Station Health Centre’s: its likely range lies wholly above.
Side by side
| Measure | Ship Street SurgeryBN1 1AE | Brighton Station Health CentreBN1 3XE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.3likely range 86.6 to 91.1107 survey answersClearly higher | 73.4likely range 67.4 to 78.6122 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 90.1%likely range 87.8% to 92.0%, 107 answersClearly higher | 70.5%likely range 62.1% to 77.7%, 122 answers |
| Access (mean of the two below) | 87.3%likely range 80.1% to 91.5% | 80.1%likely range 75.7% to 84.0% |
| Appointments within two weeks of booking | 90.8%likely range 80.0% to 96.0%, 811 appointments | 95.6%likely range 92.3% to 97.6%, 3,701 appointments |
| Calls answered by the practice | 83.8%likely range 74.2% to 90.3%, 1,657 callsClearly higher | 64.5%likely range 56.3% to 72.0%, 2,920 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 81.8%likely range 78.9% to 84.4%, 101 answers | 65.4%likely range 56.4% to 73.3%, 113 answers |
| Reception and admin team | 98.1%likely range 97.0% to 98.9%, 106 answers | 84.3%likely range 76.8% to 89.7%, 117 answers |
| Having a preferred professional | 22.6%likely range 19.9% to 25.7%, 107 answers | 27.1%likely range 20.1% to 35.3%, 122 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 87.1%likely range 84.6% to 89.3%, 102 answers | 83.0%likely range 75.3% to 88.6%, 116 answers |
| Contacting the practice | 87.2%likely range 84.7% to 89.4%, 105 answers | 73.8%likely range 65.4% to 80.7%, 118 answers |
| Wait for an appointment | 69.3%likely range 65.8% to 72.5%, 96 answers | 57.8%likely range 48.8% to 66.4%, 112 answers |
| Being listened to | 92.6%likely range 90.6% to 94.2%, 106 answers | 83.2%likely range 75.7% to 88.8%, 118 answers |
| Care and concern | 90.7%likely range 88.5% to 92.6%, 106 answers | 76.7%likely range 68.5% to 83.4%, 116 answers |
| Confidence and trust | 95.4%likely range 93.7% to 96.6%, 105 answers | 90.3%likely range 83.8% to 94.4%, 117 answers |
| Involvement in decisions | 97.3%likely range 95.9% to 98.3%, 95 answers | 86.2%likely range 78.8% to 91.2%, 114 answers |
| Needs met | 96.4%likely range 94.9% to 97.5%, 102 answers | 85.6%likely range 78.2% to 90.8%, 114 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | Fewer than 10 eligible patients | 86.4%likely range 75.5% to 93.0%, 59 patients |
| Children at 18 months | Fewer than 10 eligible patients | 97.5%likely range 87.1% to 99.6%, 40 patients |
| Children at 5 years | Fewer than 10 eligible patients | 69.2%likely range 53.6% to 81.4%, 39 patients |
| Women aged 25 to 49 | 49.6%likely range 46.0% to 53.2%, 742 patients | 59.3%likely range 57.3% to 61.2%, 2,524 patients |
| Women aged 50 to 64 | 73.0%likely range 66.2% to 78.9%, 185 patients | 64.9%likely range 59.5% to 70.1%, 308 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,653August 2026 | 8,695August 2026 |
| Primary care network | Dean's and Central Brighton PCN | Dean's and Central Brighton PCN |
| Phone | 01273 778622 | 0333 3210946 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 90.8% good or very good98 answers, June 2026 |
| Appointments (one month) | 923 in August 2026Same day 35.1%; face to face 71.0% | 4,714 in August 2026Same day 59.6%; face to face 71.9% |
| Antibiotic items per STAR-PU (one year) | 0.34England 0.74, April 2025 to March 2026 | 2.04England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.5 qualified permanent1.5 including trainees and locums1,745 patients per permanent GP | 5.4 qualified permanent6.1 including trainees and locums1,602 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.