Stevenage · Compare
Shephall Health Centre vs Bedwell Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Shephall Health Centre and Bedwell Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Shephall Health CentreSG2 9QZ | Bedwell Medical CentreSG1 1LQ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.0likely range 68.6 to 82.888 survey answers | 70.9likely range 62.8 to 77.4111 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.2%likely range 67.5% to 87.4%, 88 answers | 71.4%likely range 60.0% to 80.5%, 111 answers |
| Access (mean of the two below) | 71.6%likely range 66.7% to 75.8% | 69.5%likely range 65.4% to 73.3% |
| Appointments within two weeks of booking | 78.9%likely range 71.9% to 84.5%, 2,454 appointments | 84.4%likely range 79.4% to 88.3%, 3,897 appointments |
| Calls answered by the practice | 64.1%likely range 57.3% to 70.4%, 4,219 calls | 54.5%likely range 47.9% to 61.0%, 4,518 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 49.3%likely range 36.7% to 62.0%, 80 answers | 37.2%likely range 26.5% to 49.3%, 101 answers |
| Reception and admin team | 86.6%likely range 75.8% to 93.0%, 86 answers | 75.9%likely range 64.5% to 84.5%, 105 answers |
| Having a preferred professional | 25.8%likely range 16.5% to 37.9%, 87 answers | 19.6%likely range 12.0% to 30.2%, 111 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 93.1%likely range 83.5% to 97.3%, 82 answers | 83.1%likely range 72.6% to 90.1%, 107 answers |
| Contacting the practice | 78.9%likely range 66.8% to 87.4%, 83 answers | 71.7%likely range 60.3% to 80.8%, 110 answers |
| Wait for an appointment | 77.8%likely range 64.7% to 87.0%, 74 answers | 64.3%likely range 51.8% to 75.1%, 95 answers |
| Being listened to | 87.0%likely range 75.7% to 93.5%, 79 answers | 85.3%likely range 75.1% to 91.7%, 107 answers |
| Care and concern | 84.1%likely range 72.4% to 91.4%, 80 answers | 86.8%likely range 76.8% to 92.9%, 107 answers |
| Confidence and trust | 90.2%likely range 79.3% to 95.7%, 76 answers | 91.2%likely range 82.1% to 95.9%, 105 answers |
| Involvement in decisions | 92.6%likely range 82.4% to 97.1%, 77 answers | 85.7%likely range 74.9% to 92.3%, 97 answers |
| Needs met | 92.5%likely range 82.5% to 97.0%, 80 answers | 89.4%likely range 79.8% to 94.7%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.6%likely range 83.0% to 93.8%, 125 patients | 86.7%likely range 79.8% to 91.5%, 128 patients |
| Children at 18 months | 87.9%likely range 80.8% to 92.7%, 116 patients | 82.7%likely range 75.2% to 88.3%, 127 patients |
| Children at 5 years | 86.9%likely range 79.8% to 91.8%, 122 patients | 79.2%likely range 72.1% to 84.9%, 154 patients |
| Women aged 25 to 49 | 75.0%likely range 73.0% to 76.8%, 1,941 patients | 67.1%likely range 65.1% to 68.9%, 2,356 patients |
| Women aged 50 to 64 | 73.6%likely range 70.5% to 76.5%, 837 patients | 74.5%likely range 71.9% to 77.0%, 1,096 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,412August 2026 | 13,432August 2026 |
| Primary care network | Stevenage South PCN | Stevenage South PCN |
| Phone | 01438 312097 | 01438 311130 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 3,109 in August 2026Same day 32.8%; face to face 76.4% | 5,427 in August 2026Same day 45.0%; face to face 50.2% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 0.62England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.9 qualified permanent6.7 including trainees and locums2,656 patients per permanent GP | 4.2 qualified permanent6.5 including trainees and locums3,221 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.