Birmingham · Compare
Shah Zaman Surgery vs Poplars Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Shah Zaman Surgery and Poplars Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Shah Zaman SurgeryB35 7QX | Poplars SurgeryB24 9JN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.0likely range 84.2 to 89.2114 survey answers | 86.9likely range 75.1 to 92.5103 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 91.7%likely range 88.6% to 94.0%, 114 answers | 87.2%likely range 70.4% to 95.1%, 103 answers |
| Access (mean of the two below) | 76.0%likely range 69.9% to 80.7% | 85.9%likely range 82.3% to 88.8%Clearly higher |
| Appointments within two weeks of booking | 86.4%likely range 77.2% to 92.2%, 1,226 appointments | 91.1%likely range 87.5% to 93.7%, 4,883 appointments |
| Calls answered by the practice | 65.6%likely range 57.5% to 72.8%, 3,039 calls | 80.6%likely range 74.3% to 85.7%, 3,846 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 59.4%likely range 54.6% to 64.1%, 111 answers | 59.2%likely range 40.8% to 75.4%, 100 answers |
| Reception and admin team | 91.0%likely range 87.8% to 93.5%, 109 answers | 84.9%likely range 67.6% to 93.8%, 103 answers |
| Having a preferred professional | 32.9%likely range 28.5% to 37.7%, 111 answers | 52.5%likely range 34.8% to 69.6%, 102 answers |
| Seeing your preferred professional | 23.2%likely range 16.7% to 31.2%, 37 answers | 49.2%likely range 26.8% to 71.9%, 56 answers |
| Knowing the next step | 81.3%likely range 77.1% to 84.9%, 105 answers | 90.5%likely range 73.6% to 97.0%, 96 answers |
| Contacting the practice | 74.6%likely range 70.2% to 78.6%, 112 answers | 77.0%likely range 58.7% to 88.7%, 102 answers |
| Wait for an appointment | 71.0%likely range 66.0% to 75.5%, 97 answers | 84.5%likely range 67.0% to 93.6%, 101 answers |
| Being listened to | 90.2%likely range 86.9% to 92.8%, 109 answers | 90.5%likely range 74.1% to 97.0%, 100 answers |
| Care and concern | 85.4%likely range 81.6% to 88.6%, 108 answers | 90.9%likely range 74.6% to 97.1%, 100 answers |
| Confidence and trust | 99.6%likely range 98.3% to 99.9%, 108 answers | 91.1%likely range 74.8% to 97.2%, 100 answers |
| Involvement in decisions | 92.4%likely range 89.3% to 94.7%, 105 answers | 88.8%likely range 71.5% to 96.1%, 96 answers |
| Needs met | 95.9%likely range 93.4% to 97.5%, 108 answers | 93.1%likely range 77.5% to 98.1%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 73.9%likely range 59.7% to 84.4%, 46 patients | 85.8%likely range 79.1% to 90.6%, 141 patients |
| Children at 18 months | 68.9%likely range 54.3% to 80.5%, 45 patients | 70.9%likely range 63.0% to 77.8%, 141 patients |
| Children at 5 years | 62.7%likely range 50.7% to 73.3%, 67 patients | 77.2%likely range 70.1% to 83.0%, 162 patients |
| Women aged 25 to 49 | 66.0%likely range 62.8% to 69.1%, 853 patients | 57.6%likely range 55.6% to 59.6%, 2,427 patients |
| Women aged 50 to 64 | 66.5%likely range 62.1% to 70.7%, 457 patients | 64.1%likely range 61.3% to 66.8%, 1,176 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,829August 2026 | 14,044August 2026 |
| Primary care network | North Birmingham PCN | North Birmingham PCN |
| Phone | 0121 4651500 | 0121 3772133 |
| Friends and Family Test (its own feedback) | 92.3% good or very good13 answers, June 2026 | 93.2% good or very good103 answers, June 2026 |
| Appointments (one month) | 2,251 in August 2026Same day 45.8%; face to face 79.7% | 4,904 in August 2026Same day 60.5%; face to face 79.0% |
| Antibiotic items per STAR-PU (one year) | 1.19England 0.74, April 2025 to March 2026 | 0.84England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.1 qualified permanent6.0 including trainees and locums1,173 patients per permanent GP | 3.9 qualified permanent5.6 including trainees and locums3,583 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.