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Severnside Medical Practice vs Gloucester Health Access Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Severnside Medical Practice and Gloucester Health Access Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSevernside Medical PracticeGL1 2TZGloucester Health Access CentreGL1 2TZ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.9likely range 68.4 to 84.8104 survey answers68.4likely range 59.2 to 75.999 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good75.6%likely range 62.1% to 85.4%, 104 answers68.5%likely range 55.5% to 79.0%, 99 answers
Access (mean of the two below)83.0%likely range 79.3% to 85.8%Clearly higher68.1%likely range 63.2% to 72.4%
Appointments within two weeks of booking93.6%likely range 88.5% to 96.5%, 2,315 appointmentsClearly higher73.0%likely range 65.0% to 79.8%, 2,058 appointments
Calls answered by the practice72.3%likely range 67.0% to 77.1%, 6,202 calls63.1%likely range 57.5% to 68.4%, 6,288 calls
More survey questions (not part of the grade)
Getting through on the phone39.8%likely range 27.0% to 54.1%, 98 answers51.7%likely range 38.7% to 64.5%, 94 answers
Reception and admin team90.4%likely range 78.7% to 96.0%, 99 answers89.3%likely range 78.4% to 95.1%, 96 answers
Having a preferred professional27.1%likely range 16.7% to 40.9%, 103 answers25.5%likely range 16.0% to 38.3%, 98 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step93.2%likely range 82.0% to 97.6%, 96 answers83.2%likely range 70.8% to 91.0%, 90 answers
Contacting the practice72.3%likely range 58.4% to 83.0%, 101 answers74.0%likely range 61.0% to 83.9%, 94 answers
Wait for an appointment64.9%likely range 50.0% to 77.4%, 91 answers62.3%likely range 48.4% to 74.5%, 87 answers
Being listened to93.3%likely range 82.4% to 97.6%, 100 answers91.4%likely range 80.9% to 96.4%, 94 answers
Care and concern91.2%likely range 79.7% to 96.5%, 98 answers87.2%likely range 75.6% to 93.7%, 93 answers
Confidence and trust96.3%likely range 86.4% to 99.1%, 97 answers93.5%likely range 83.3% to 97.6%, 90 answers
Involvement in decisions94.4%likely range 83.5% to 98.2%, 94 answers91.2%likely range 80.1% to 96.4%, 87 answers
Needs met90.6%likely range 79.0% to 96.1%, 100 answers86.2%likely range 74.4% to 93.1%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months84.2%likely range 75.8% to 90.0%, 101 patients88.2%likely range 81.4% to 92.7%, 127 patients
Children at 18 months89.9%likely range 82.8% to 94.3%, 109 patients86.6%likely range 79.6% to 91.5%, 127 patients
Children at 5 years77.2%likely range 68.1% to 84.3%, 101 patients82.6%likely range 75.8% to 87.7%, 155 patients
Women aged 25 to 4957.1%likely range 54.9% to 59.4%, 1,897 patients54.5%likely range 52.5% to 56.6%, 2,242 patients
Women aged 50 to 6468.3%likely range 64.9% to 71.5%, 753 patients57.2%likely range 52.9% to 61.3%, 530 patients
Facts (NHS England, not part of the grade)
Registered patients9,986August 202610,072August 2026
Primary care networkGloucester Inner City PCNGloucester Inner City PCN
Phone01452 89111001452 336290
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)4,044 in August 2026Same day 44.7%; face to face 58.7%3,942 in August 2026Same day 34.0%; face to face 74.0%
Antibiotic items per STAR-PU (one year)0.84England 0.74, April 2025 to March 20260.94England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.1 qualified permanent6.7 including trainees and locums2,432 patients per permanent GP8.6 qualified permanent8.6 including trainees and locums1,173 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences