Sandwell · Compare
Scott Arms Medical Centre vs Clifton Lane Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Scott Arms Medical Centre and Clifton Lane Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Scott Arms Medical CentreB43 6EE | Clifton Lane Medical CentreB71 3AS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 62.4likely range 50.7 to 74.1101 survey answers | 53.9likely range 46.7 to 61.583 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 49.9%likely range 33.2% to 66.6%, 101 answers | 39.4%likely range 29.5% to 50.3%, 83 answers |
| Access (mean of the two below) | 91.3%likely range 88.6% to 93.3% | 87.5%likely range 81.8% to 89.5% |
| Appointments within two weeks of booking | 99.9%likely range 98.3% to 100.0%, 3,530 appointments | 97.0%likely range 91.3% to 99.0%, 1,436 appointments |
| Calls answered by the practice | 82.5%likely range 77.5% to 86.6%, 5,672 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 32.5%likely range 18.6% to 50.5%, 99 answers | 27.8%likely range 19.0% to 38.7%, 78 answers |
| Reception and admin team | 69.5%likely range 51.4% to 83.0%, 98 answers | 49.6%likely range 38.6% to 60.6%, 77 answers |
| Having a preferred professional | 31.5%likely range 17.8% to 49.3%, 100 answers | 25.6%likely range 17.3% to 36.1%, 82 answers |
| Seeing your preferred professional | 15.0%likely range 3.3% to 48.0%, 31 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 60.8%likely range 42.4% to 76.6%, 92 answers | 64.5%likely range 52.7% to 74.8%, 70 answers |
| Contacting the practice | 43.3%likely range 27.2% to 60.9%, 98 answers | 41.4%likely range 31.2% to 52.5%, 80 answers |
| Wait for an appointment | 66.5%likely range 47.1% to 81.6%, 85 answers | 30.7%likely range 20.6% to 43.0%, 64 answers |
| Being listened to | 71.1%likely range 52.9% to 84.3%, 96 answers | 61.7%likely range 50.6% to 71.7%, 80 answers |
| Care and concern | 75.4%likely range 57.6% to 87.4%, 98 answers | 61.6%likely range 50.4% to 71.6%, 79 answers |
| Confidence and trust | 82.4%likely range 65.0% to 92.2%, 96 answers | 65.5%likely range 54.3% to 75.3%, 77 answers |
| Involvement in decisions | 85.9%likely range 68.2% to 94.5%, 89 answers | 76.9%likely range 65.8% to 85.1%, 73 answers |
| Needs met | 75.7%likely range 57.7% to 87.7%, 96 answers | 70.1%likely range 59.0% to 79.3%, 76 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 79.6%likely range 70.8% to 86.3%, 103 patients | 71.7%likely range 58.4% to 82.0%, 53 patients |
| Children at 18 months | 83.5%likely range 75.1% to 89.4%, 103 patients | 75.9%likely range 63.5% to 85.0%, 58 patients |
| Children at 5 years | 67.6%likely range 58.3% to 75.7%, 108 patients | 60.6%likely range 48.5% to 71.5%, 66 patients |
| Women aged 25 to 49 | 65.0%likely range 62.8% to 67.2%, 1,768 patients | 50.9%likely range 47.5% to 54.2%, 873 patients |
| Women aged 50 to 64 | 80.5%likely range 77.8% to 82.9%, 927 patients | 71.4%likely range 66.9% to 75.4%, 426 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,848August 2026 | 5,166August 2026 |
| Primary care network | Health Vision Partnership PCN | Health Vision Partnership PCN |
| Phone | 0121 3572670 | 0121 5887989 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 83.5% good or very good139 answers, June 2026 |
| Appointments (one month) | 5,861 in August 2026Same day 63.8%; face to face 36.5% | 1,804 in August 2026Same day 31.6%; face to face 75.4% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.54England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.4 qualified permanent4.6 including trainees and locums2,480 patients per permanent GP | 1.4 qualified permanent1.4 including trainees and locums3,715 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.