Broxtowe · Compare
Saxon Cross Surgery vs Hickings Lane Medical Ctr
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Saxon Cross Surgery and Hickings Lane Medical Ctr cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Saxon Cross SurgeryNG9 8DA | Hickings Lane Medical CtrNG9 8PN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.7likely range 63.0 to 72.0122 survey answers | 75.6likely range 69.3 to 80.9109 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 62.9%likely range 56.5% to 68.8%, 122 answers | 70.7%likely range 61.8% to 78.2%, 109 answers |
| Access (mean of the two below) | 78.9%likely range 73.9% to 82.8% | 87.0%likely range 82.9% to 88.9%Clearly higher |
| Appointments within two weeks of booking | 85.3%likely range 78.1% to 90.3%, 1,973 appointments | 96.5%likely range 92.4% to 98.4%, 2,450 appointmentsClearly higher |
| Calls answered by the practice | 72.5%likely range 65.6% to 78.4%, 3,830 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 46.2%likely range 39.8% to 52.8%, 117 answers | 50.1%likely range 40.9% to 59.3%, 104 answers |
| Reception and admin team | 77.7%likely range 71.9% to 82.6%, 121 answers | 84.2%likely range 76.1% to 89.9%, 103 answers |
| Having a preferred professional | 21.0%likely range 16.2% to 26.7%, 120 answers | 29.2%likely range 21.6% to 38.1%, 108 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 70.8%likely range 64.5% to 76.5%, 114 answers | 84.5%likely range 76.4% to 90.1%, 102 answers |
| Contacting the practice | 57.7%likely range 51.2% to 63.9%, 120 answers | 64.5%likely range 55.4% to 72.7%, 108 answers |
| Wait for an appointment | 40.5%likely range 34.2% to 47.2%, 113 answers | 79.8%likely range 71.0% to 86.4%, 98 answers |
| Being listened to | 76.7%likely range 70.7% to 81.8%, 116 answers | 87.3%likely range 79.7% to 92.3%, 104 answers |
| Care and concern | 78.3%likely range 72.3% to 83.2%, 114 answers | 80.0%likely range 71.5% to 86.4%, 103 answers |
| Confidence and trust | 88.4%likely range 83.4% to 92.0%, 113 answers | 94.3%likely range 88.3% to 97.4%, 104 answers |
| Involvement in decisions | 86.9%likely range 81.7% to 90.8%, 113 answers | 87.8%likely range 80.1% to 92.9%, 97 answers |
| Needs met | 81.7%likely range 76.1% to 86.2%, 117 answers | 88.7%likely range 81.3% to 93.4%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.6%likely range 76.0% to 95.0%, 44 patients | 89.9%likely range 81.9% to 94.6%, 89 patients |
| Children at 18 months | 90.6%likely range 79.7% to 95.9%, 53 patients | 95.3%likely range 88.5% to 98.2%, 85 patients |
| Children at 5 years | 65.0%likely range 52.4% to 75.8%, 60 patients | 81.6%likely range 72.8% to 88.1%, 98 patients |
| Women aged 25 to 49 | 73.1%likely range 70.5% to 75.6%, 1,163 patients | 74.5%likely range 72.3% to 76.6%, 1,539 patients |
| Women aged 50 to 64 | 75.9%likely range 72.5% to 78.9%, 671 patients | 77.9%likely range 74.6% to 80.8%, 678 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,972August 2026 | 8,208August 2026 |
| Primary care network | Nottingham West PCN | Nottingham West PCN |
| Phone | 0115 9392444 | 0115 9395555 |
| Friends and Family Test (its own feedback) | 83.3% good or very good96 answers, June 2026 | 89.2% good or very good194 answers, June 2026 |
| Appointments (one month) | 3,769 in August 2026Same day 48.3%; face to face 40.9% | 4,603 in August 2026Same day 48.0%; face to face 62.3% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.3 qualified permanent5.2 including trainees and locums2,110 patients per permanent GP | 2.1 qualified permanent3.8 including trainees and locums3,896 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.