Hammersmith and Fulham · Compare
Sands End Health Clinic vs The Lilyville Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Sands End Health Clinic and The Lilyville Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Sands End Health ClinicSW6 2FE | The Lilyville SurgerySW6 4UL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.7likely range 65.6 to 81.9120 survey answers | 83.3likely range 66.5 to 91.278 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 71.0%likely range 58.0% to 81.2%, 120 answers | 83.3%likely range 59.3% to 94.5%, 78 answers |
| Access (mean of the two below) | 83.2%likely range 79.8% to 86.0% | 83.3%likely range 79.3% to 86.5% |
| Appointments within two weeks of booking | 92.5%likely range 89.8% to 94.5%, 7,403 appointmentsClearly higher | 85.7%likely range 81.5% to 89.0%, 5,066 appointments |
| Calls answered by the practice | 73.8%likely range 67.7% to 79.0%, 4,791 calls | 80.9%likely range 74.0% to 86.3%, 3,281 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 49.4%likely range 36.0% to 62.8%, 108 answers | 65.9%likely range 41.6% to 83.9%, 77 answers |
| Reception and admin team | 83.7%likely range 71.7% to 91.3%, 116 answers | 87.0%likely range 63.2% to 96.3%, 77 answers |
| Having a preferred professional | 24.4%likely range 15.0% to 37.2%, 120 answers | 25.2%likely range 10.3% to 49.8%, 77 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 79.8%likely range 67.1% to 88.5%, 113 answers | 91.8%likely range 69.4% to 98.2%, 79 answers |
| Contacting the practice | 69.2%likely range 56.0% to 79.8%, 118 answers | 78.1%likely range 53.9% to 91.6%, 79 answers |
| Wait for an appointment | 62.1%likely range 47.6% to 74.7%, 99 answers | 61.7%likely range 36.9% to 81.6%, 71 answers |
| Being listened to | 91.5%likely range 80.7% to 96.5%, 112 answers | 90.6%likely range 66.5% to 97.9%, 72 answers |
| Care and concern | 86.9%likely range 75.2% to 93.6%, 113 answers | 88.3%likely range 64.3% to 97.0%, 74 answers |
| Confidence and trust | 94.5%likely range 84.5% to 98.2%, 109 answers | 91.3%likely range 67.6% to 98.1%, 73 answers |
| Involvement in decisions | 89.2%likely range 77.3% to 95.2%, 104 answers | 92.5%likely range 67.8% to 98.6%, 67 answers |
| Needs met | 93.2%likely range 83.1% to 97.5%, 113 answers | 91.2%likely range 68.2% to 98.1%, 76 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.0%likely range 80.4% to 94.1%, 82 patients | 88.9%likely range 83.5% to 92.7%, 180 patients |
| Children at 18 months | 78.6%likely range 67.6% to 86.6%, 70 patients | 82.7%likely range 76.3% to 87.7%, 168 patients |
| Children at 5 years | 71.3%likely range 61.0% to 79.7%, 87 patients | 75.0%likely range 67.3% to 81.4%, 144 patients |
| Women aged 25 to 49 | 56.6%likely range 54.8% to 58.4%, 2,965 patients | 65.1%likely range 63.4% to 66.7%, 3,234 patients |
| Women aged 50 to 64 | 70.1%likely range 67.2% to 72.9%, 1,021 patients | 67.3%likely range 64.1% to 70.2%, 913 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,141August 2026 | 12,340August 2026 |
| Primary care network | South Fulham PCN | South Fulham PCN |
| Phone | 020 30115745 | 020 77364344 |
| Friends and Family Test (its own feedback) | 91.7% good or very good72 answers, June 2026 | 93.8% good or very good128 answers, June 2026 |
| Appointments (one month) | 13,201 in August 2026Same day 44.4%; face to face 72.2% | 6,732 in August 2026Same day 47.0%; face to face 69.7% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.33England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent8.3 including trainees and locums2,031 patients per permanent GP | 2.1 qualified permanent4.2 including trainees and locums5,971 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.