Walsall · Compare
Saddlers Health Centre vs Forrester Street Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Saddlers Health Centre and Forrester Street Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Saddlers Health CentreWS1 1AF | Forrester Street Medical CentreWS2 9PL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.5likely range 73.5 to 82.6106 survey answers | 72.5likely range 58.7 to 82.680 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.5%likely range 73.0% to 84.8%, 106 answers | 69.4%likely range 49.9% to 83.8%, 80 answers |
| Access (mean of the two below) | 76.1%likely range 69.3% to 81.4% | 79.4%likely range 74.0% to 83.2% |
| Appointments within two weeks of booking | 72.5%likely range 62.8% to 80.5%, 1,462 appointments | 88.9%likely range 83.5% to 92.7%, 2,770 appointmentsClearly higher |
| Calls answered by the practice | 79.5%likely range 70.1% to 86.5%, 1,905 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 62.1%likely range 54.6% to 69.0%, 102 answers | 43.7%likely range 25.9% to 63.3%, 74 answers |
| Reception and admin team | 89.3%likely range 83.9% to 93.0%, 106 answers | 81.4%likely range 62.3% to 92.0%, 78 answers |
| Having a preferred professional | 35.6%likely range 28.9% to 42.8%, 106 answers | 31.1%likely range 16.6% to 50.7%, 79 answers |
| Seeing your preferred professional | 27.5%likely range 18.2% to 39.4%, 40 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 74.2%likely range 67.1% to 80.2%, 100 answers | 78.4%likely range 57.6% to 90.6%, 69 answers |
| Contacting the practice | 71.8%likely range 64.8% to 78.0%, 104 answers | 62.7%likely range 42.9% to 79.0%, 76 answers |
| Wait for an appointment | 65.1%likely range 57.7% to 71.9%, 100 answers | 67.0%likely range 46.6% to 82.5%, 73 answers |
| Being listened to | 80.9%likely range 74.3% to 86.1%, 101 answers | 86.0%likely range 67.1% to 94.9%, 75 answers |
| Care and concern | 81.8%likely range 75.4% to 86.8%, 102 answers | 82.7%likely range 63.2% to 93.0%, 74 answers |
| Confidence and trust | 93.2%likely range 88.3% to 96.1%, 99 answers | 90.3%likely range 72.3% to 97.1%, 75 answers |
| Involvement in decisions | 91.2%likely range 86.0% to 94.6%, 101 answers | 93.5%likely range 75.5% to 98.5%, 70 answers |
| Needs met | 88.5%likely range 82.9% to 92.4%, 103 answers | 84.7%likely range 65.6% to 94.2%, 75 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.2%likely range 76.3% to 91.2%, 88 patients | 82.9%likely range 75.5% to 88.5%, 129 patients |
| Children at 18 months | 75.9%likely range 63.5% to 85.0%, 58 patients | 90.2%likely range 83.9% to 94.2%, 132 patients |
| Children at 5 years | 69.2%likely range 55.7% to 80.1%, 52 patients | 85.4%likely range 78.7% to 90.3%, 144 patients |
| Women aged 25 to 49 | 59.1%likely range 56.1% to 62.1%, 1,029 patients | 53.2%likely range 51.0% to 55.4%, 1,957 patients |
| Women aged 50 to 64 | 75.4%likely range 70.4% to 79.7%, 329 patients | 68.4%likely range 64.5% to 72.1%, 564 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,320August 2026 | 9,667August 2026 |
| Primary care network | Walsall South 1 PCN | Walsall South 1 PCN |
| Phone | 01922 622326 | 01922 211263 |
| Friends and Family Test (its own feedback) | 96.3% good or very good27 answers, June 2026 | 92.8% good or very good97 answers, June 2026 |
| Appointments (one month) | 1,815 in August 2026Same day 37.0%; face to face 69.0% | 6,378 in August 2026Same day 62.1%; face to face 84.8% |
| Antibiotic items per STAR-PU (one year) | 0.64England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.6 qualified permanent2.6 including trainees and locums2,025 patients per permanent GP | 0.1 qualified permanent6.3 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.