North East Derbyshire · Compare
Royal Primary Care Clay Cross vs Clay Cross Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Royal Primary Care Clay Cross and Clay Cross Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Royal Primary Care Clay CrossS45 9NR | Clay Cross Medical CentreS45 9NG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 56.9likely range 49.4 to 64.2121 survey answers | 66.4likely range 60.4 to 71.8105 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 48.8%likely range 38.6% to 59.1%, 121 answers | 61.5%likely range 53.3% to 69.1%, 105 answers |
| Access (mean of the two below) | 75.5%likely range 68.7% to 80.4% | 77.6%likely range 72.4% to 81.6% |
| Appointments within two weeks of booking | 85.0%likely range 78.2% to 89.9%, 2,157 appointments | 88.6%likely range 80.9% to 93.5%, 1,538 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 66.5%likely range 59.4% to 72.9%, 3,805 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 11.6%likely range 6.3% to 20.3%, 112 answers | 44.8%likely range 36.7% to 53.2%, 101 answers |
| Reception and admin team | 64.2%likely range 53.5% to 73.7%, 114 answers | 80.0%likely range 72.6% to 85.8%, 103 answers |
| Having a preferred professional | 19.9%likely range 12.9% to 29.4%, 121 answers | 28.6%likely range 21.8% to 36.5%, 105 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 60.7%likely range 49.6% to 70.9%, 107 answers | 77.2%likely range 69.3% to 83.6%, 96 answers |
| Contacting the practice | 34.6%likely range 25.4% to 45.1%, 118 answers | 62.4%likely range 54.1% to 70.1%, 102 answers |
| Wait for an appointment | 51.4%likely range 40.2% to 62.4%, 103 answers | 69.4%likely range 60.9% to 76.7%, 95 answers |
| Being listened to | 84.1%likely range 74.8% to 90.4%, 115 answers | 81.5%likely range 74.2% to 87.1%, 103 answers |
| Care and concern | 80.8%likely range 71.0% to 87.8%, 114 answers | 74.0%likely range 66.1% to 80.6%, 103 answers |
| Confidence and trust | 91.1%likely range 82.8% to 95.6%, 110 answers | 89.4%likely range 83.1% to 93.5%, 103 answers |
| Involvement in decisions | 93.4%likely range 85.5% to 97.1%, 107 answers | 86.1%likely range 79.0% to 91.0%, 95 answers |
| Needs met | 90.3%likely range 81.9% to 95.0%, 111 answers | 87.1%likely range 80.6% to 91.7%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.1%likely range 91.9% to 99.0%, 104 patients | 98.8%likely range 93.3% to 99.8%, 80 patients |
| Children at 18 months | 95.6%likely range 89.1% to 98.3%, 90 patients | 97.0%likely range 89.8% to 99.2%, 67 patients |
| Children at 5 years | 98.7%likely range 93.1% to 99.8%, 78 patients | 91.0%likely range 82.6% to 95.6%, 78 patients |
| Women aged 25 to 49 | 73.3%likely range 71.0% to 75.6%, 1,440 patients | 73.5%likely range 70.9% to 76.0%, 1,111 patients |
| Women aged 50 to 64 | 76.6%likely range 73.7% to 79.3%, 884 patients | 76.1%likely range 72.4% to 79.4%, 577 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,683August 2026 | 6,845August 2026 |
| Primary care network | South Hardwick PCN | South Hardwick PCN |
| Phone | 01246 866771 | 01246 862237 |
| Friends and Family Test (its own feedback) | 88.8% good or very good403 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,358 in August 2026Same day 40.6%; face to face 65.2% | 2,720 in August 2026Same day 35.1%; face to face 92.7% |
| Antibiotic items per STAR-PU (one year) | 1.05England 0.74, April 2025 to March 2026 | 0.98England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.8 qualified permanent0.8 including trainees and locums | 1.5 qualified permanent1.5 including trainees and locums4,543 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.