Birmingham · Compare
Rowlands Road Surgery vs Manor House Lane Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Rowlands Road Surgery and Manor House Lane Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Rowlands Road SurgeryB26 1AT | Manor House Lane SurgeryB26 1PD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.4likely range 75.3 to 80.6109 survey answers | 72.6likely range 62.6 to 80.7106 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 73.0%likely range 70.0% to 75.7%, 109 answers | 67.5%likely range 53.3% to 79.0%, 106 answers |
| Access (mean of the two below) | 90.7%likely range 83.4% to 94.7% | 84.3%likely range 81.0% to 86.9% |
| Appointments within two weeks of booking | 99.7%likely range 91.3% to 100.0%, 658 appointments | 94.9%likely range 90.4% to 97.4%, 2,494 appointments |
| Calls answered by the practice | 81.6%likely range 69.6% to 89.6%, 1,177 calls | 73.5%likely range 68.6% to 78.0%, 6,981 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.0%likely range 60.7% to 67.1%, 104 answers | 48.0%likely range 34.2% to 62.1%, 101 answers |
| Reception and admin team | 79.4%likely range 76.7% to 81.9%, 110 answers | 76.1%likely range 62.2% to 86.0%, 104 answers |
| Having a preferred professional | 27.5%likely range 24.7% to 30.5%, 108 answers | 28.6%likely range 17.8% to 42.7%, 106 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 72.7%likely range 69.5% to 75.6%, 98 answers | 73.7%likely range 59.5% to 84.3%, 101 answers |
| Contacting the practice | 58.6%likely range 55.4% to 61.8%, 106 answers | 59.5%likely range 45.2% to 72.3%, 104 answers |
| Wait for an appointment | 81.3%likely range 78.4% to 84.0%, 90 answers | 64.2%likely range 48.5% to 77.4%, 87 answers |
| Being listened to | 77.1%likely range 74.2% to 79.7%, 104 answers | 88.3%likely range 75.9% to 94.8%, 101 answers |
| Care and concern | 68.3%likely range 65.1% to 71.3%, 105 answers | 81.0%likely range 67.5% to 89.7%, 103 answers |
| Confidence and trust | 89.0%likely range 86.7% to 90.9%, 101 answers | 86.6%likely range 73.5% to 93.7%, 98 answers |
| Involvement in decisions | 89.0%likely range 86.7% to 91.0%, 95 answers | 89.7%likely range 77.1% to 95.8%, 95 answers |
| Needs met | 86.1%likely range 83.7% to 88.3%, 104 answers | 89.6%likely range 77.7% to 95.5%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.1%likely range 71.3% to 93.9%, 36 patients | 81.7%likely range 73.4% to 87.8%, 109 patients |
| Children at 18 months | 74.3%likely range 57.9% to 85.8%, 35 patients | 78.3%likely range 68.8% to 85.5%, 92 patients |
| Children at 5 years | 87.5%likely range 75.3% to 94.1%, 48 patients | 87.9%likely range 81.0% to 92.5%, 124 patients |
| Women aged 25 to 49 | 55.2%likely range 50.9% to 59.5%, 509 patients | 61.5%likely range 59.3% to 63.7%, 1,850 patients |
| Women aged 50 to 64 | 74.2%likely range 67.7% to 79.8%, 198 patients | 73.5%likely range 70.7% to 76.1%, 1,007 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,856August 2026 | 11,076August 2026 |
| Primary care network | Sheldon PCN | Sheldon PCN |
| Phone | 0121 7066623 | 0121 7432273 |
| Friends and Family Test (its own feedback) | 66.7% good or very good15 answers, June 2026 | 69.1% good or very good55 answers, June 2026 |
| Appointments (one month) | 1,256 in August 2026Same day 53.0%; face to face 72.5% | 5,951 in August 2026Same day 27.8%; face to face 51.4% |
| Antibiotic items per STAR-PU (one year) | 0.90England 0.74, April 2025 to March 2026 | 0.93England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.7 qualified permanent1.2 including trainees and locums | 3.9 qualified permanent3.9 including trainees and locums2,816 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.