East Hampshire · Compare
Rowlands Castle Surgery vs Horndean Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Rowlands Castle Surgery and Horndean Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Rowlands Castle SurgeryPO9 6BN | Horndean SurgeryPO8 0BN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.8likely range 86.4 to 90.698 survey answers | 87.5likely range 84.6 to 89.9113 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 94.5%likely range 92.2% to 96.1%, 98 answersClearly higher | 88.1%likely range 84.4% to 91.1%, 113 answers |
| Access (mean of the two below) | 75.4%likely range 69.4% to 80.1% | 86.0%likely range 81.3% to 89.5%Clearly higher |
| Appointments within two weeks of booking | 82.7%likely range 73.6% to 89.2%, 1,371 appointments | 85.4%likely range 78.2% to 90.6%, 1,906 appointments |
| Calls answered by the practice | 68.0%likely range 60.3% to 74.8%, 3,272 calls | 86.5%likely range 80.3% to 91.0%, 3,302 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 88.8%likely range 85.7% to 91.3%, 92 answers | 85.1%likely range 81.0% to 88.5%, 108 answers |
| Reception and admin team | 94.1%likely range 91.7% to 95.8%, 97 answers | 93.0%likely range 89.9% to 95.2%, 112 answers |
| Having a preferred professional | 37.7%likely range 33.7% to 41.9%, 98 answers | 15.7%likely range 12.3% to 19.8%, 112 answers |
| Seeing your preferred professional | 66.7%likely range 60.2% to 72.6%, 42 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 96.2%likely range 94.1% to 97.5%, 94 answers | 88.2%likely range 84.4% to 91.2%, 107 answers |
| Contacting the practice | 82.4%likely range 78.9% to 85.4%, 97 answers | 85.1%likely range 81.0% to 88.4%, 112 answers |
| Wait for an appointment | 83.4%likely range 79.9% to 86.4%, 93 answers | 78.8%likely range 74.0% to 82.9%, 101 answers |
| Being listened to | 98.2%likely range 96.6% to 99.0%, 94 answers | 94.9%likely range 92.1% to 96.7%, 110 answers |
| Care and concern | 98.4%likely range 97.0% to 99.2%, 95 answers | 86.6%likely range 82.6% to 89.8%, 108 answers |
| Confidence and trust | 98.2%likely range 96.7% to 99.1%, 97 answers | 94.1%likely range 91.1% to 96.1%, 110 answers |
| Involvement in decisions | 98.1%likely range 96.5% to 99.0%, 88 answers | 96.8%likely range 94.4% to 98.2%, 107 answers |
| Needs met | 97.2%likely range 95.4% to 98.3%, 96 answers | 93.6%likely range 90.6% to 95.7%, 110 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.2%likely range 77.0% to 97.0%, 34 patients | 98.0%likely range 89.7% to 99.7%, 51 patients |
| Children at 18 months | 90.0%likely range 74.4% to 96.5%, 30 patients | 97.0%likely range 89.8% to 99.2%, 67 patients |
| Children at 5 years | 90.9%likely range 72.2% to 97.5%, 22 patients | 94.9%likely range 87.5% to 98.0%, 78 patients |
| Women aged 25 to 49 | 76.7%likely range 73.0% to 80.1%, 541 patients | 78.6%likely range 76.1% to 81.0%, 1,095 patients |
| Women aged 50 to 64 | 79.3%likely range 75.8% to 82.4%, 565 patients | 80.0%likely range 76.8% to 82.9%, 671 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,620August 2026 | 7,385August 2026 |
| Primary care network | East Hants PCN | East Hants PCN |
| Phone | 0239 2412846 | 023 92592138 |
| Friends and Family Test (its own feedback) | 97.7% good or very good215 answers, June 2026 | 94.7% good or very good133 answers, June 2026 |
| Appointments (one month) | 1,928 in August 2026Same day 42.8%; face to face 74.2% | 2,859 in August 2026Same day 37.5%; face to face 89.1% |
| Antibiotic items per STAR-PU (one year) | 0.72England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.4 qualified permanent3.5 including trainees and locums1,925 patients per permanent GP | 3.1 qualified permanent6.3 including trainees and locums2,347 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.