South Norfolk · Compare
Roundwell Medical Centre vs Beechcroft and Old Palace
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Beechcroft and Old Palace’s Practice Grade is clearly higher than Roundwell Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Roundwell Medical CentreNR5 0GB | Beechcroft and Old PalaceNR5 0RS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.9likely range 55.8 to 80.393 survey answers | 85.4likely range 80.4 to 88.8106 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 69.5%likely range 49.4% to 84.2%, 93 answers | 86.8%likely range 80.2% to 91.4%, 106 answers |
| Access (mean of the two below) | 70.7%likely range 65.8% to 74.6% | 81.9%likely range 75.6% to 85.7%Clearly higher |
| Appointments within two weeks of booking | 79.8%likely range 71.6% to 86.1%, 1,785 appointments | 91.4%likely range 85.1% to 95.2%, 1,871 appointments |
| Calls answered by the practice | 61.4%likely range 56.3% to 66.3%, 7,550 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 35.8%likely range 19.3% to 56.5%, 87 answers | 84.2%likely range 77.1% to 89.4%, 102 answers |
| Reception and admin team | 79.3%likely range 59.2% to 91.1%, 90 answers | 90.4%likely range 84.3% to 94.3%, 104 answers |
| Having a preferred professional | 24.4%likely range 11.5% to 44.4%, 93 answers | 29.5%likely range 22.5% to 37.6%, 105 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 71.5%likely range 50.2% to 86.3%, 83 answers | 89.4%likely range 82.9% to 93.6%, 98 answers |
| Contacting the practice | 59.2%likely range 39.1% to 76.7%, 89 answers | 76.7%likely range 69.0% to 83.0%, 104 answers |
| Wait for an appointment | 73.9%likely range 51.8% to 88.2%, 78 answers | 92.2%likely range 86.2% to 95.8%, 95 answers |
| Being listened to | 95.9%likely range 78.4% to 99.3%, 84 answers | 89.4%likely range 83.0% to 93.6%, 100 answers |
| Care and concern | 90.1%likely range 70.8% to 97.2%, 84 answers | 82.9%likely range 75.6% to 88.3%, 103 answers |
| Confidence and trust | 98.5%likely range 82.2% to 99.9%, 84 answers | 93.8%likely range 88.2% to 96.8%, 100 answers |
| Involvement in decisions | 98.4%likely range 81.5% to 99.9%, 80 answers | 87.9%likely range 81.1% to 92.5%, 96 answers |
| Needs met | 94.2%likely range 75.9% to 98.8%, 83 answers | 81.3%likely range 73.9% to 87.1%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.0%likely range 86.5% to 95.4%, 150 patients | 93.0%likely range 83.3% to 97.2%, 57 patients |
| Children at 18 months | 89.8%likely range 84.5% to 93.5%, 177 patients | 84.4%likely range 71.2% to 92.3%, 45 patients |
| Children at 5 years | 89.0%likely range 83.3% to 92.9%, 164 patients | 93.1%likely range 83.6% to 97.3%, 58 patients |
| Women aged 25 to 49 | 67.7%likely range 66.0% to 69.4%, 2,834 patients | 78.6%likely range 76.1% to 80.9%, 1,106 patients |
| Women aged 50 to 64 | 69.2%likely range 66.5% to 71.9%, 1,112 patients | 78.9%likely range 75.3% to 82.1%, 559 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,990August 2026 | 6,854August 2026 |
| Primary care network | West Norwich PCN | West Norwich PCN |
| Phone | 0844 4996924 | 01603 746683 |
| Friends and Family Test (its own feedback) | 89.3% good or very good308 answers, June 2026 | 97.6% good or very good125 answers, June 2026 |
| Appointments (one month) | 4,339 in August 2026Same day 26.0%; face to face 71.8% | 3,446 in August 2026Same day 37.0%; face to face 76.6% |
| Antibiotic items per STAR-PU (one year) | 0.63England 0.74, April 2025 to March 2026 | 0.52England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.4 qualified permanent9.6 including trainees and locums2,350 patients per permanent GP | 1.5 qualified permanent2.5 including trainees and locums4,631 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.