Bromley · Compare
Robin Hood Surgery vs Anerley Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Robin Hood Surgery and Anerley Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Robin Hood SurgerySE20 7AB | Anerley SurgerySE20 8TJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.6likely range 85.3 to 89.3133 survey answers | 82.9likely range 79.5 to 85.397 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 86.6%likely range 84.4% to 88.5%, 133 answers | 84.6%likely range 82.2% to 86.7%, 97 answers |
| Access (mean of the two below) | 89.9%likely range 83.9% to 93.4% | 78.7%likely range 69.0% to 85.2% |
| Appointments within two weeks of booking | 97.4%likely range 90.5% to 99.3%, 1,069 appointmentsClearly higher | 76.0%likely range 62.8% to 85.5%, 795 appointments |
| Calls answered by the practice | 82.2%likely range 72.5% to 89.0%, 1,682 calls | 81.3%likely range 67.2% to 90.2%, 896 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.9%likely range 53.8% to 59.9%, 127 answers | 70.6%likely range 67.5% to 73.4%, 90 answers |
| Reception and admin team | 91.2%likely range 89.4% to 92.8%, 132 answers | 86.9%likely range 84.6% to 88.9%, 94 answers |
| Having a preferred professional | 47.9%likely range 44.9% to 51.0%, 133 answers | 25.6%likely range 22.9% to 28.4%, 96 answers |
| Seeing your preferred professional | 60.2%likely range 55.8% to 64.4%, 64 answers | 50.8%likely range 45.1% to 56.5%, 30 answers |
| Knowing the next step | 92.0%likely range 90.1% to 93.6%, 124 answers | 83.6%likely range 81.0% to 85.9%, 86 answers |
| Contacting the practice | 79.7%likely range 77.1% to 82.0%, 130 answers | 76.8%likely range 74.0% to 79.3%, 94 answers |
| Wait for an appointment | 69.0%likely range 66.0% to 71.9%, 119 answers | 68.4%likely range 65.1% to 71.4%, 83 answers |
| Being listened to | 80.1%likely range 77.5% to 82.4%, 129 answers | 88.7%likely range 86.5% to 90.6%, 90 answers |
| Care and concern | 82.3%likely range 79.9% to 84.6%, 128 answers | 86.8%likely range 84.4% to 88.9%, 88 answers |
| Confidence and trust | 96.8%likely range 95.5% to 97.7%, 129 answers | 93.6%likely range 91.9% to 95.0%, 91 answers |
| Involvement in decisions | 94.1%likely range 92.4% to 95.4%, 122 answers | 92.3%likely range 90.4% to 93.9%, 86 answers |
| Needs met | 91.0%likely range 89.1% to 92.6%, 129 answers | 90.6%likely range 88.5% to 92.3%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.3%likely range 78.7% to 98.2%, 30 patients | 91.7%likely range 74.2% to 97.7%, 24 patients |
| Children at 18 months | 92.3%likely range 75.9% to 97.9%, 26 patients | 79.2%likely range 59.5% to 90.8%, 24 patients |
| Children at 5 years | 57.1%likely range 39.1% to 73.5%, 28 patients | 58.3%likely range 38.8% to 75.5%, 24 patients |
| Women aged 25 to 49 | 58.9%likely range 54.9% to 62.8%, 601 patients | 61.9%likely range 57.7% to 66.0%, 515 patients |
| Women aged 50 to 64 | 69.9%likely range 65.0% to 74.4%, 362 patients | 79.4%likely range 73.0% to 84.7%, 180 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,399August 2026 | 2,431August 2026 |
| Primary care network | Penge PCN | Penge PCN |
| Phone | 020 87788651 | 020 86599343 |
| Friends and Family Test (its own feedback) | 93.8% good or very good48 answers, June 2026 | 84.0% good or very good25 answers, June 2026 |
| Appointments (one month) | 1,073 in August 2026Same day 32.4%; face to face 63.3% | 858 in August 2026Same day 30.8%; face to face 49.9% |
| Antibiotic items per STAR-PU (one year) | 0.48England 0.74, April 2025 to March 2026 | 0.40England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | No valid GP records for August 2026 | 1.1 qualified permanent1.1 including trainees and locums2,279 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.