Wirral · Compare
Riverside Surgery vs Gladstone Med Ctr
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Riverside Surgery and Gladstone Med Ctr cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Riverside SurgeryCH42 2AG | Gladstone Med CtrCH42 3TD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.5likely range 72.6 to 87.3107 survey answers | 76.9likely range 71.8 to 80.999 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.0%likely range 69.6% to 90.1%, 107 answers | 73.2%likely range 66.8% to 78.8%, 99 answers |
| Access (mean of the two below) | 80.2%likely range 73.2% to 84.5% | 85.4%likely range 77.4% to 88.6% |
| Appointments within two weeks of booking | 89.7%likely range 82.7% to 94.0%, 1,730 appointments | 94.9%likely range 86.9% to 98.1%, 1,054 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 71.6%likely range 57.5% to 82.5%, 96 answers | 64.6%likely range 57.7% to 71.0%, 94 answers |
| Reception and admin team | 78.3%likely range 65.2% to 87.4%, 104 answers | 95.5%likely range 91.7% to 97.6%, 96 answers |
| Having a preferred professional | 25.9%likely range 16.0% to 39.0%, 107 answers | 36.8%likely range 30.5% to 43.6%, 98 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 71.4%likely range 60.1% to 80.6%, 36 answers |
| Knowing the next step | 86.3%likely range 74.2% to 93.2%, 102 answers | 80.9%likely range 74.9% to 85.8%, 95 answers |
| Contacting the practice | 68.4%likely range 54.7% to 79.5%, 103 answers | 80.5%likely range 74.5% to 85.4%, 97 answers |
| Wait for an appointment | 74.6%likely range 60.9% to 84.6%, 100 answers | 64.2%likely range 56.9% to 70.8%, 86 answers |
| Being listened to | 91.3%likely range 80.5% to 96.4%, 106 answers | 86.2%likely range 80.6% to 90.3%, 92 answers |
| Care and concern | 91.3%likely range 80.5% to 96.4%, 105 answers | 83.4%likely range 77.5% to 88.0%, 92 answers |
| Confidence and trust | 95.3%likely range 85.7% to 98.6%, 104 answers | 91.1%likely range 86.2% to 94.4%, 91 answers |
| Involvement in decisions | 92.9%likely range 82.3% to 97.4%, 101 answers | 83.3%likely range 77.1% to 88.1%, 84 answers |
| Needs met | 88.2%likely range 76.7% to 94.4%, 106 answers | 88.6%likely range 83.5% to 92.4%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.7%likely range 77.4% to 91.3%, 98 patients | 86.5%likely range 72.0% to 94.1%, 37 patients |
| Children at 18 months | 85.1%likely range 76.1% to 91.1%, 87 patients | 59.5%likely range 44.5% to 73.0%, 42 patients |
| Children at 5 years | 78.9%likely range 69.7% to 85.9%, 95 patients | 70.5%likely range 55.8% to 81.8%, 44 patients |
| Women aged 25 to 49 | 67.8%likely range 65.3% to 70.1%, 1,495 patients | 56.8%likely range 52.7% to 60.7%, 585 patients |
| Women aged 50 to 64 | 73.9%likely range 70.5% to 77.0%, 705 patients | 64.0%likely range 58.1% to 69.6%, 267 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,577August 2026 | 3,697August 2026 |
| Primary care network | Birkenhead PCN | Birkenhead PCN |
| Phone | 0151 6453464 | 0151 6452306 |
| Friends and Family Test (its own feedback) | 90.6% good or very good532 answers, June 2026 | 100.0% good or very good10 answers, June 2026 |
| Appointments (one month) | 3,375 in August 2026Same day 45.2%; face to face 66.0% | 1,384 in August 2026Same day 39.1%; face to face 60.5% |
| Antibiotic items per STAR-PU (one year) | 0.98England 0.74, April 2025 to March 2026 | 1.12England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.2 qualified permanent7.1 including trainees and locums1,648 patients per permanent GP | 3.0 qualified permanent3.0 including trainees and locums1,238 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.