Birmingham · Compare
River Brook Medical Centre vs Moor Green Lane Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
River Brook Medical Centre and Moor Green Lane Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | River Brook Medical CentreB30 2SH | Moor Green Lane Medical CentreB13 8QS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.0likely range 72.4 to 86.8101 survey answers | 80.8likely range 74.0 to 85.695 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 81.1%likely range 68.9% to 89.2%, 101 answers | 82.8%likely range 73.8% to 89.1%, 95 answers |
| Access (mean of the two below) | 80.6%likely range 76.2% to 84.3% | 76.0%likely range 67.1% to 81.9% |
| Appointments within two weeks of booking | 89.3%likely range 84.4% to 92.8%, 3,235 appointments | 85.5%likely range 76.6% to 91.4%, 1,325 appointments |
| Calls answered by the practice | 71.9%likely range 64.4% to 78.4%, 3,259 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.8%likely range 39.6% to 65.5%, 96 answers | 51.0%likely range 40.9% to 61.1%, 92 answers |
| Reception and admin team | 92.3%likely range 82.2% to 96.9%, 98 answers | 87.1%likely range 78.8% to 92.4%, 95 answers |
| Having a preferred professional | 30.5%likely range 19.9% to 43.5%, 100 answers | 44.5%likely range 34.7% to 54.8%, 92 answers |
| Seeing your preferred professional | 42.5%likely range 22.0% to 65.9%, 30 answers | 20.1%likely range 10.2% to 35.8%, 38 answers |
| Knowing the next step | 89.4%likely range 78.3% to 95.2%, 95 answers | 87.6%likely range 79.1% to 93.0%, 90 answers |
| Contacting the practice | 81.3%likely range 69.1% to 89.5%, 98 answers | 69.3%likely range 59.3% to 77.8%, 94 answers |
| Wait for an appointment | 82.4%likely range 69.4% to 90.6%, 87 answers | 46.8%likely range 36.2% to 57.8%, 80 answers |
| Being listened to | 93.1%likely range 83.1% to 97.3%, 98 answers | 89.8%likely range 81.9% to 94.5%, 94 answers |
| Care and concern | 93.1%likely range 83.1% to 97.3%, 98 answers | 88.7%likely range 80.4% to 93.7%, 91 answers |
| Confidence and trust | 98.3%likely range 90.3% to 99.7%, 95 answers | 95.8%likely range 89.5% to 98.4%, 93 answers |
| Involvement in decisions | 96.0%likely range 86.9% to 98.9%, 95 answers | 97.6%likely range 91.9% to 99.3%, 91 answers |
| Needs met | 88.0%likely range 76.7% to 94.2%, 97 answers | 94.6%likely range 88.0% to 97.7%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.6%likely range 83.1% to 95.0%, 96 patients | 81.4%likely range 70.8% to 88.8%, 70 patients |
| Children at 18 months | 81.6%likely range 72.2% to 88.4%, 87 patients | 80.0%likely range 70.0% to 87.3%, 80 patients |
| Children at 5 years | 80.0%likely range 70.6% to 87.0%, 90 patients | 71.3%likely range 61.4% to 79.4%, 94 patients |
| Women aged 25 to 49 | 68.7%likely range 66.5% to 70.7%, 1,835 patients | 61.6%likely range 59.0% to 64.1%, 1,442 patients |
| Women aged 50 to 64 | 72.3%likely range 69.0% to 75.4%, 740 patients | 76.5%likely range 72.7% to 80.0%, 524 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,521August 2026 | 7,136August 2026 |
| Primary care network | Pershore PCN | Pershore PCN |
| Phone | 0121 4512525 | 0121 4110393 |
| Friends and Family Test (its own feedback) | 92.1% good or very good151 answers, June 2026 | 2 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 4,147 in August 2026Same day 41.8%; face to face 75.0% | 2,878 in August 2026Same day 49.1%; face to face 40.7% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.68England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.9 qualified permanent4.8 including trainees and locums3,300 patients per permanent GP | 1.1 qualified permanent2.0 including trainees and locums6,690 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.