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Rise Park Surgery vs Southglade Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Rise Park Surgery and Southglade Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureRise Park SurgeryNG5 5EBSouthglade Medical PracticeNG5 5GU
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.7likely range 63.1 to 78.4112 survey answers69.9likely range 64.7 to 74.295 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good72.3%likely range 60.2% to 81.8%, 112 answers69.4%likely range 63.6% to 74.6%, 95 answers
Access (mean of the two below)70.0%likely range 65.9% to 73.5%71.0%likely range 59.9% to 78.7%
Appointments within two weeks of booking81.2%likely range 75.3% to 85.9%, 3,133 appointments80.5%likely range 69.4% to 88.2%, 1,024 appointments
Calls answered by the practice58.6%likely range 53.1% to 64.0%, 6,437 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone52.6%likely range 40.1% to 64.7%, 105 answers55.1%likely range 49.0% to 61.1%, 90 answers
Reception and admin team86.1%likely range 75.3% to 92.7%, 108 answers84.8%likely range 80.0% to 88.7%, 92 answers
Having a preferred professional23.9%likely range 15.1% to 35.7%, 112 answers35.2%likely range 29.8% to 41.1%, 96 answers
Seeing your preferred professionalNot shown: fewer than 30 answers48.2%likely range 37.8% to 58.8%, 31 answers
Knowing the next step80.8%likely range 69.2% to 88.8%, 107 answers83.6%likely range 78.3% to 87.8%, 82 answers
Contacting the practice67.7%likely range 55.4% to 78.0%, 111 answers65.7%likely range 59.7% to 71.3%, 90 answers
Wait for an appointment62.4%likely range 49.2% to 74.0%, 98 answers60.9%likely range 54.3% to 67.2%, 77 answers
Being listened to94.1%likely range 85.0% to 97.8%, 105 answers81.1%likely range 75.6% to 85.6%, 83 answers
Care and concern92.8%likely range 83.3% to 97.0%, 106 answers89.9%likely range 85.3% to 93.1%, 83 answers
Confidence and trust95.7%likely range 87.2% to 98.6%, 106 answers94.1%likely range 90.4% to 96.5%, 85 answers
Involvement in decisions94.8%likely range 85.6% to 98.3%, 99 answers90.2%likely range 85.8% to 93.4%, 84 answers
Needs met91.1%likely range 81.2% to 96.0%, 107 answers86.8%likely range 82.0% to 90.4%, 87 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months73.3%likely range 62.4% to 82.0%, 75 patients80.4%likely range 71.2% to 87.3%, 92 patients
Children at 18 months77.8%likely range 68.2% to 85.1%, 90 patients60.6%likely range 50.5% to 69.9%, 94 patients
Children at 5 years65.7%likely range 55.9% to 74.3%, 99 patients49.6%likely range 40.6% to 58.6%, 115 patients
Women aged 25 to 4963.6%likely range 61.2% to 65.9%, 1,597 patients70.1%likely range 67.5% to 72.6%, 1,249 patients
Women aged 50 to 6477.4%likely range 74.6% to 80.0%, 915 patients72.8%likely range 67.7% to 77.5%, 313 patients
Facts (NHS England, not part of the grade)
Registered patients9,698August 20265,706August 2026
Primary care networkBulwell and Top Valley PCNBulwell and Top Valley PCN
Phone0115 92725250115 9770224
Friends and Family Test (its own feedback)No results for June 202694.3% good or very good70 answers, June 2026
Appointments (one month)6,350 in August 2026Same day 47.9%; face to face 82.7%1,685 in August 2026Same day 37.1%; face to face 95.6%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20260.81England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.8 qualified permanent9.4 including trainees and locums1,678 patients per permanent GP2.3 qualified permanent3.3 including trainees and locums2,508 patients per permanent GP
CQC rating (a separate source)GoodRequires improvement

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences