North Yorkshire · Compare
Ripon Spa Surgery vs Park Street
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Park Street’s Practice Grade is clearly higher than Ripon Spa Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Ripon Spa SurgeryHG4 2BE | Park StreetHG4 2AX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.7likely range 72.8 to 81.8122 survey answers | 89.6likely range 85.4 to 92.3109 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 75.7%likely range 69.0% to 81.3%, 122 answers | 92.4%likely range 86.6% to 95.9%, 109 answersClearly higher |
| Access (mean of the two below) | 82.3%likely range 77.8% to 85.8% | 83.0%likely range 78.8% to 86.3% |
| Appointments within two weeks of booking | 93.1%likely range 87.4% to 96.4%, 1,980 appointments | 83.9%likely range 77.6% to 88.6%, 2,598 appointments |
| Calls answered by the practice | 71.3%likely range 64.3% to 77.5%, 3,696 calls | 82.1%likely range 76.4% to 86.6%, 4,465 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.3%likely range 48.9% to 63.3%, 119 answers | 86.5%likely range 79.4% to 91.4%, 106 answers |
| Reception and admin team | 80.1%likely range 73.7% to 85.3%, 120 answers | 96.5%likely range 91.8% to 98.6%, 109 answers |
| Having a preferred professional | 38.1%likely range 31.4% to 45.3%, 121 answers | 38.6%likely range 30.6% to 47.2%, 109 answers |
| Seeing your preferred professional | 39.1%likely range 28.7% to 50.5%, 50 answers | 50.3%likely range 36.8% to 63.7%, 43 answers |
| Knowing the next step | 79.5%likely range 72.9% to 84.9%, 114 answers | 92.8%likely range 86.9% to 96.1%, 108 answers |
| Contacting the practice | 73.6%likely range 66.7% to 79.4%, 121 answers | 91.8%likely range 85.7% to 95.4%, 108 answers |
| Wait for an appointment | 66.2%likely range 58.6% to 73.1%, 106 answers | 80.4%likely range 72.5% to 86.5%, 104 answers |
| Being listened to | 91.9%likely range 86.9% to 95.1%, 117 answers | 94.0%likely range 88.4% to 97.0%, 105 answers |
| Care and concern | 84.6%likely range 78.5% to 89.2%, 116 answers | 94.2%likely range 88.6% to 97.1%, 106 answers |
| Confidence and trust | 89.7%likely range 84.4% to 93.4%, 117 answers | 97.4%likely range 92.9% to 99.1%, 105 answers |
| Involvement in decisions | 93.4%likely range 88.5% to 96.3%, 108 answers | 97.5%likely range 92.9% to 99.1%, 101 answers |
| Needs met | 90.9%likely range 85.7% to 94.3%, 117 answers | 96.4%likely range 91.5% to 98.5%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.3%likely range 84.5% to 98.7%, 43 patients | 96.7%likely range 88.8% to 99.1%, 61 patients |
| Children at 18 months | 83.6%likely range 72.4% to 90.8%, 61 patients | 92.5%likely range 82.1% to 97.0%, 53 patients |
| Children at 5 years | 88.4%likely range 78.8% to 94.0%, 69 patients | 91.5%likely range 82.8% to 96.1%, 71 patients |
| Women aged 25 to 49 | 74.1%likely range 71.4% to 76.6%, 1,096 patients | 75.5%likely range 72.9% to 78.1%, 1,047 patients |
| Women aged 50 to 64 | 76.8%likely range 73.6% to 79.7%, 746 patients | 78.2%likely range 75.2% to 80.9%, 801 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,577August 2026 | 7,825August 2026 |
| Primary care network | Ripon & Masham PCN | Ripon & Masham PCN |
| Phone | 01765 692366 | 01765 692337 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 91.1% good or very good56 answers, June 2026 |
| Appointments (one month) | 3,287 in August 2026Same day 44.2%; face to face 67.1% | 4,199 in August 2026Same day 48.7%; face to face 71.1% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.83England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.7 qualified permanent3.7 including trainees and locums2,055 patients per permanent GP | 4.1 qualified permanent9.7 including trainees and locums1,892 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.