Swindon · Compare
Ridge Green Medical Practice vs Phoenix Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Ridge Green Medical Practice and Phoenix Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Ridge Green Medical PracticeSN5 5PX | Phoenix SurgerySN5 8SX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.5likely range 67.4 to 83.3101 survey answers | 72.0likely range 67.8 to 75.0107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 74.3%likely range 61.4% to 84.0%, 101 answers | 64.6%likely range 60.1% to 68.8%, 107 answers |
| Access (mean of the two below) | 81.4%likely range 77.4% to 84.2% | 89.1%likely range 79.7% to 90.3% |
| Appointments within two weeks of booking | 90.9%likely range 86.9% to 93.7%, 4,292 appointments | 98.6%likely range 89.2% to 99.8%, 641 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.8%likely range 47.2% to 72.9%, 95 answers | 70.9%likely range 66.5% to 74.9%, 103 answers |
| Reception and admin team | 82.9%likely range 70.5% to 90.7%, 96 answers | 81.2%likely range 77.3% to 84.6%, 101 answers |
| Having a preferred professional | 27.7%likely range 17.6% to 40.7%, 101 answers | 20.6%likely range 17.1% to 24.5%, 106 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.9%likely range 75.1% to 93.6%, 95 answers | 80.0%likely range 76.0% to 83.4%, 104 answers |
| Contacting the practice | 74.8%likely range 61.8% to 84.5%, 98 answers | 63.2%likely range 58.7% to 67.6%, 104 answers |
| Wait for an appointment | 76.0%likely range 62.0% to 86.0%, 85 answers | 48.6%likely range 43.7% to 53.5%, 93 answers |
| Being listened to | 87.0%likely range 75.4% to 93.6%, 97 answers | 72.2%likely range 67.9% to 76.2%, 103 answers |
| Care and concern | 84.4%likely range 72.2% to 91.9%, 95 answers | 71.2%likely range 66.8% to 75.3%, 100 answers |
| Confidence and trust | 92.0%likely range 81.5% to 96.8%, 97 answers | 86.0%likely range 82.4% to 88.9%, 99 answers |
| Involvement in decisions | 93.6%likely range 83.0% to 97.8%, 89 answers | 82.3%likely range 78.2% to 85.8%, 90 answers |
| Needs met | 91.9%likely range 81.4% to 96.7%, 96 answers | 85.7%likely range 82.1% to 88.7%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.2%likely range 85.9% to 95.9%, 116 patients | 87.9%likely range 72.7% to 95.2%, 33 patients |
| Children at 18 months | 93.3%likely range 87.8% to 96.5%, 135 patients | 82.5%likely range 68.0% to 91.3%, 40 patients |
| Children at 5 years | 91.0%likely range 85.4% to 94.5%, 155 patients | 77.4%likely range 64.5% to 86.5%, 53 patients |
| Women aged 25 to 49 | 72.1%likely range 70.2% to 74.0%, 2,195 patients | 63.0%likely range 59.4% to 66.4%, 713 patients |
| Women aged 50 to 64 | 77.3%likely range 74.7% to 79.7%, 1,081 patients | 77.6%likely range 73.3% to 81.5%, 398 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,338August 2026 | 4,271August 2026 |
| Primary care network | Brunel Health Group Pcn6 | Brunel Health Group Pcn6 |
| Phone | 01793 874894 | 01793 600440 |
| Friends and Family Test (its own feedback) | 86.1% good or very good194 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 6,161 in August 2026Same day 45.7%; face to face 68.1% | 1,508 in August 2026Same day 24.6%; face to face 79.6% |
| Antibiotic items per STAR-PU (one year) | 0.77England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.7 qualified permanent3.7 including trainees and locums4,527 patients per permanent GP | 1.0 qualified permanent1.0 including trainees and locums4,271 patients per permanent GP |
| CQC rating (a separate source) | Good | Not Rated |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.