Hackney · Compare
Richmond Road Medical Centre vs Queensbridge Group Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Richmond Road Medical Centre and Queensbridge Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Richmond Road Medical CentreE8 3HN | Queensbridge Group PracticeE8 3XP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.5likely range 62.2 to 95.991 survey answers | 82.0likely range 69.8 to 89.083 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 87.4%likely range 49.9% to 98.0%, 91 answers | 82.5%likely range 65.1% to 92.3%, 83 answers |
| Access (mean of the two below) | 90.9%likely range 88.9% to 92.4%Clearly higher | 80.8%likely range 76.3% to 84.6% |
| Appointments within two weeks of booking | 96.7%likely range 95.1% to 97.7%, 11,048 appointments | 92.2%likely range 87.9% to 95.1%, 3,386 appointments |
| Calls answered by the practice | 85.0%likely range 81.4% to 87.9%, 9,556 callsClearly higher | 69.2%likely range 61.3% to 76.2%, 2,988 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 82.5%likely range 44.4% to 96.5%, 87 answers | 47.4%likely range 29.9% to 65.6%, 76 answers |
| Reception and admin team | 97.3%likely range 60.3% to 99.9%, 89 answers | 90.9%likely range 74.9% to 97.1%, 82 answers |
| Having a preferred professional | 34.7%likely range 11.2% to 69.3%, 91 answers | 49.5%likely range 32.4% to 66.7%, 83 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 34.4%likely range 14.2% to 62.3%, 35 answers |
| Knowing the next step | 89.7%likely range 52.1% to 98.6%, 90 answers | 92.5%likely range 76.5% to 97.9%, 78 answers |
| Contacting the practice | 85.0%likely range 47.4% to 97.3%, 90 answers | 73.9%likely range 55.5% to 86.5%, 81 answers |
| Wait for an appointment | 89.7%likely range 50.2% to 98.7%, 82 answers | 68.6%likely range 49.5% to 83.0%, 76 answers |
| Being listened to | 91.9%likely range 53.5% to 99.1%, 86 answers | 84.8%likely range 67.3% to 93.8%, 80 answers |
| Care and concern | 88.3%likely range 50.0% to 98.3%, 87 answers | 84.0%likely range 66.4% to 93.3%, 80 answers |
| Confidence and trust | 94.2%likely range 56.4% to 99.5%, 88 answers | 96.3%likely range 82.0% to 99.3%, 80 answers |
| Involvement in decisions | 94.7%likely range 56.6% to 99.6%, 86 answers | 96.5%likely range 81.5% to 99.4%, 75 answers |
| Needs met | 94.3%likely range 56.6% to 99.5%, 88 answers | 92.6%likely range 76.8% to 97.9%, 80 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.7%likely range 85.8% to 92.6%, 310 patients | 77.1%likely range 66.0% to 85.4%, 70 patients |
| Children at 18 months | 86.9%likely range 82.2% to 90.5%, 259 patients | 70.5%likely range 58.1% to 80.4%, 61 patients |
| Children at 5 years | 73.2%likely range 65.7% to 79.6%, 153 patients | 66.7%likely range 54.1% to 77.3%, 60 patients |
| Women aged 25 to 49 | 63.8%likely range 62.9% to 64.7%, 10,862 patients | 53.1%likely range 51.2% to 55.1%, 2,520 patients |
| Women aged 50 to 64 | 76.1%likely range 72.8% to 79.0%, 731 patients | 77.0%likely range 74.0% to 79.7%, 847 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 26,500August 2026 | 9,451August 2026 |
| Primary care network | London Fields PCN | London Fields PCN |
| Phone | 020 72542298 | 020 72541101 |
| Friends and Family Test (its own feedback) | 89.1% good or very good183 answers, June 2026 | 90.7% good or very good75 answers, June 2026 |
| Appointments (one month) | 14,021 in August 2026Same day 56.2%; face to face 33.3% | 4,979 in August 2026Same day 42.9%; face to face 66.7% |
| Antibiotic items per STAR-PU (one year) | 0.41England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.9 qualified permanent12.3 including trainees and locums2,684 patients per permanent GP | 5.7 qualified permanent8.3 including trainees and locums1,652 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.