Hammersmith and Fulham · Compare
Richford Gate Medical Centre vs The Bush Doctors
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Richford Gate Medical Centre and The Bush Doctors cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Richford Gate Medical CentreW6 7HY | The Bush DoctorsW12 8PP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.9likely range 68.5 to 85.7106 survey answers | 77.2likely range 66.8 to 84.2105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.8%likely range 65.1% to 89.3%, 106 answers | 78.1%likely range 63.5% to 87.9%, 105 answers |
| Access (mean of the two below) | 76.8%likely range 71.3% to 81.0% | 74.9%likely range 68.2% to 79.8% |
| Appointments within two weeks of booking | 86.3%likely range 80.8% to 90.5%, 2,953 appointments | 84.4%likely range 77.7% to 89.3%, 2,315 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 72.5%likely range 56.7% to 84.2%, 98 answers | 78.6%likely range 63.6% to 88.6%, 98 answers |
| Reception and admin team | 78.4%likely range 63.2% to 88.5%, 101 answers | 82.5%likely range 68.1% to 91.3%, 100 answers |
| Having a preferred professional | 33.4%likely range 20.9% to 48.8%, 105 answers | 33.0%likely range 20.8% to 48.2%, 105 answers |
| Seeing your preferred professional | 51.5%likely range 26.2% to 76.0%, 32 answers | 21.5%likely range 7.5% to 47.9%, 36 answers |
| Knowing the next step | 83.1%likely range 67.9% to 91.9%, 95 answers | 86.7%likely range 72.6% to 94.1%, 97 answers |
| Contacting the practice | 79.6%likely range 64.5% to 89.3%, 101 answers | 85.7%likely range 71.6% to 93.4%, 99 answers |
| Wait for an appointment | 85.0%likely range 70.1% to 93.2%, 95 answers | 80.3%likely range 65.0% to 89.9%, 94 answers |
| Being listened to | 88.7%likely range 75.0% to 95.4%, 100 answers | 90.2%likely range 77.2% to 96.1%, 101 answers |
| Care and concern | 91.5%likely range 78.5% to 97.0%, 100 answers | 85.1%likely range 70.9% to 93.1%, 98 answers |
| Confidence and trust | 93.5%likely range 81.0% to 98.0%, 99 answers | 93.2%likely range 80.7% to 97.8%, 96 answers |
| Involvement in decisions | 92.3%likely range 78.8% to 97.5%, 92 answers | 92.1%likely range 79.0% to 97.3%, 93 answers |
| Needs met | 89.0%likely range 75.4% to 95.5%, 100 answers | 91.1%likely range 77.9% to 96.8%, 95 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.0%likely range 79.0% to 92.2%, 100 patients | 69.2%likely range 55.7% to 80.1%, 52 patients |
| Children at 18 months | 79.3%likely range 70.0% to 86.4%, 92 patients | 49.2%likely range 36.8% to 61.6%, 59 patients |
| Children at 5 years | 57.1%likely range 47.3% to 66.5%, 98 patients | 58.9%likely range 45.9% to 70.8%, 56 patients |
| Women aged 25 to 49 | 51.0%likely range 49.1% to 52.8%, 2,787 patients | 43.7%likely range 41.7% to 45.7%, 2,368 patients |
| Women aged 50 to 64 | 69.0%likely range 66.2% to 71.7%, 1,085 patients | 69.5%likely range 66.5% to 72.4%, 934 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,293August 2026 | 10,266August 2026 |
| Primary care network | Hammersmith & Fulham Partnership PCN | Hammersmith & Fulham Partnership PCN |
| Phone | 020 33156655 | 020 87491882 |
| Friends and Family Test (its own feedback) | 67.0% good or very good106 answers, June 2026 | 76.0% good or very good125 answers, June 2026 |
| Appointments (one month) | 7,104 in August 2026Same day 36.2%; face to face 77.1% | 4,226 in August 2026Same day 45.1%; face to face 91.0% |
| Antibiotic items per STAR-PU (one year) | 0.56England 0.74, April 2025 to March 2026 | 0.50England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.6 qualified permanent12.8 including trainees and locums1,436 patients per permanent GP | 6.5 qualified permanent9.4 including trainees and locums1,588 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.