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Red and Green Practice vs Waterfront and Solent Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Waterfront and Solent Surgery’s Practice Grade is clearly higher than Red and Green Practice’s: its likely range lies wholly above.

Add a third practiceAll practices in New Forest

Side by side

MeasureRed and Green PracticeSO45 5WXWaterfront and Solent SurgerySO45 6AW
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade61.4likely range 48.2 to 72.3105 survey answers87.3likely range 82.3 to 90.598 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good63.0%likely range 44.3% to 78.5%, 105 answers88.7%likely range 82.2% to 93.0%, 98 answersClearly higher
Access (mean of the two below)57.5%likely range 52.1% to 62.4%83.9%likely range 76.9% to 87.5%Clearly higher
Appointments within two weeks of booking67.0%likely range 61.6% to 71.9%, 4,799 appointments93.4%likely range 86.4% to 97.0%, 1,385 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone47.2%likely range 29.1% to 66.1%, 94 answers67.5%likely range 59.0% to 75.0%, 93 answers
Reception and admin team85.4%likely range 67.4% to 94.3%, 101 answers97.7%likely range 93.6% to 99.2%, 97 answers
Having a preferred professional37.6%likely range 22.0% to 56.3%, 105 answers49.3%likely range 41.0% to 57.6%, 98 answers
Seeing your preferred professional55.5%likely range 27.9% to 80.1%, 41 answers53.5%likely range 40.6% to 65.9%, 42 answers
Knowing the next step70.4%likely range 51.1% to 84.4%, 100 answers87.2%likely range 80.2% to 91.9%, 92 answers
Contacting the practice58.5%likely range 39.8% to 75.1%, 102 answers84.9%likely range 77.9% to 90.0%, 97 answers
Wait for an appointment42.6%likely range 25.5% to 61.7%, 97 answers80.2%likely range 72.6% to 86.2%, 94 answers
Being listened to80.6%likely range 62.0% to 91.3%, 102 answers94.4%likely range 89.1% to 97.2%, 95 answers
Care and concern80.1%likely range 61.5% to 91.0%, 103 answers93.8%likely range 88.3% to 96.8%, 96 answers
Confidence and trust90.5%likely range 73.6% to 97.1%, 101 answers99.2%likely range 95.8% to 99.8%, 97 answers
Involvement in decisions84.4%likely range 65.6% to 93.9%, 96 answers94.6%likely range 89.2% to 97.4%, 93 answers
Needs met86.1%likely range 68.4% to 94.7%, 103 answers97.5%likely range 93.2% to 99.1%, 94 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.8%likely range 93.8% to 99.3%, 139 patients97.3%likely range 90.5% to 99.2%, 73 patients
Children at 18 months94.5%likely range 89.8% to 97.1%, 163 patients94.1%likely range 84.1% to 98.0%, 51 patients
Children at 5 years95.4%likely range 91.2% to 97.7%, 174 patients92.3%likely range 83.2% to 96.7%, 65 patients
Women aged 25 to 4969.2%likely range 67.5% to 70.9%, 2,846 patients83.5%likely range 81.2% to 85.6%, 1,095 patients
Women aged 50 to 6468.7%likely range 66.6% to 70.6%, 2,062 patients92.1%likely range 90.0% to 93.9%, 738 patients
Facts (NHS England, not part of the grade)
Registered patients21,664August 20268,129August 2026
Primary care networkWaterside PCNWaterside PCN
Phone023 80899119023 80841841
Friends and Family Test (its own feedback)89.3% good or very good103 answers, June 202696.3% good or very good465 answers, June 2026
Appointments (one month)5,684 in August 2026Same day 18.7%; face to face 75.3%2,443 in August 2026Same day 23.3%; face to face 68.1%
Antibiotic items per STAR-PU (one year)0.33England 0.74, April 2025 to March 20260.41England 0.74, April 2025 to March 2026
GPs (full-time equivalent)9.8 qualified permanent14.5 including trainees and locums2,208 patients per permanent GP4.8 qualified permanent6.9 including trainees and locums1,694 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences