St. Helens · Compare
Rainford Health Centre vs Kenneth Macrae Med Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Rainford Health Centre and Kenneth Macrae Med Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Rainford Health CentreWA11 8AZ | Kenneth Macrae Med CentreWA11 8HJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 94.3likely range 90.7 to 95.7100 survey answers | 94.8likely range 92.0 to 95.9113 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 96.9%likely range 92.5% to 98.7%, 100 answers | 97.7%likely range 95.2% to 98.9%, 113 answers |
| Access (mean of the two below) | 88.0%likely range 81.8% to 89.8% | 88.0%likely range 80.4% to 89.9% |
| Appointments within two weeks of booking | 97.5%likely range 91.3% to 99.3%, 1,205 appointments | 97.5%likely range 89.9% to 99.4%, 920 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 89.6%likely range 83.1% to 93.8%, 92 answers | 92.4%likely range 88.6% to 95.1%, 105 answers |
| Reception and admin team | 95.6%likely range 90.7% to 98.0%, 97 answers | 97.4%likely range 94.8% to 98.8%, 111 answers |
| Having a preferred professional | 38.8%likely range 31.1% to 47.1%, 100 answers | 40.6%likely range 35.0% to 46.4%, 113 answers |
| Seeing your preferred professional | 54.3%likely range 41.3% to 66.8%, 41 answers | 60.4%likely range 51.4% to 68.7%, 50 answers |
| Knowing the next step | 96.5%likely range 92.0% to 98.5%, 98 answers | 91.1%likely range 87.1% to 93.9%, 110 answers |
| Contacting the practice | 91.3%likely range 85.3% to 95.0%, 98 answers | 95.8%likely range 92.7% to 97.6%, 110 answers |
| Wait for an appointment | 70.5%likely range 61.8% to 78.0%, 86 answers | 94.5%likely range 90.9% to 96.7%, 102 answers |
| Being listened to | 91.8%likely range 86.0% to 95.3%, 99 answers | 96.4%likely range 93.4% to 98.0%, 110 answers |
| Care and concern | 92.0%likely range 86.3% to 95.5%, 99 answers | 98.2%likely range 95.8% to 99.2%, 110 answers |
| Confidence and trust | 95.2%likely range 90.2% to 97.7%, 98 answers | 99.3%likely range 97.5% to 99.8%, 110 answers |
| Involvement in decisions | 100.0%likely range 97.1% to 100.0%, 94 answers | 98.3%likely range 96.0% to 99.3%, 110 answers |
| Needs met | 97.0%likely range 92.5% to 98.8%, 98 answers | 98.3%likely range 96.0% to 99.3%, 110 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.5%likely range 69.0% to 95.7%, 24 patients | 96.7%likely range 83.3% to 99.4%, 30 patients |
| Children at 18 months | 89.7%likely range 73.6% to 96.4%, 29 patients | 86.2%likely range 69.4% to 94.5%, 29 patients |
| Children at 5 years | 91.9%likely range 78.7% to 97.2%, 37 patients | 97.2%likely range 85.8% to 99.5%, 36 patients |
| Women aged 25 to 49 | 78.1%likely range 74.6% to 81.2%, 603 patients | 76.9%likely range 73.3% to 80.2%, 559 patients |
| Women aged 50 to 64 | 87.8%likely range 84.4% to 90.6%, 435 patients | 77.3%likely range 73.4% to 80.8%, 498 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,786August 2026 | 4,318August 2026 |
| Primary care network | St Helens North PCN | St Helens North PCN |
| Phone | 01744 882855 | 01744 882606 |
| Friends and Family Test (its own feedback) | 98.5% good or very good132 answers, June 2026 | 96.5% good or very good142 answers, June 2026 |
| Appointments (one month) | 2,190 in August 2026Same day 33.6%; face to face 48.4% | 1,375 in August 2026Same day 40.9%; face to face 63.9% |
| Antibiotic items per STAR-PU (one year) | 0.51England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.7 qualified permanent5.5 including trainees and locums1,744 patients per permanent GP | 2.9 qualified permanent2.9 including trainees and locums1,499 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.