St. Helens · Compare
Rainbow Medical Centre vs Four Acre Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Rainbow Medical Centre and Four Acre Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Rainbow Medical CentreWA9 3PN | Four Acre Health CentreWA9 4QB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.7likely range 63.7 to 84.8120 survey answers | 73.0likely range 64.1 to 80.2101 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 78.6%likely range 60.2% to 90.0%, 120 answers | 70.0%likely range 57.5% to 80.1%, 101 answers |
| Access (mean of the two below) | 72.2%likely range 66.6% to 76.8% | 79.9%likely range 73.5% to 84.0% |
| Appointments within two weeks of booking | 81.7%likely range 76.1% to 86.3%, 3,395 appointments | 89.4%likely range 83.0% to 93.5%, 2,031 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.7%likely range 34.7% to 70.0%, 119 answers | 42.9%likely range 30.9% to 55.8%, 96 answers |
| Reception and admin team | 77.7%likely range 58.6% to 89.5%, 114 answers | 93.2%likely range 83.6% to 97.3%, 97 answers |
| Having a preferred professional | 25.2%likely range 12.7% to 43.9%, 120 answers | 27.6%likely range 17.9% to 40.1%, 100 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 76.8%likely range 58.0% to 88.9%, 117 answers | 77.6%likely range 65.0% to 86.5%, 94 answers |
| Contacting the practice | 71.1%likely range 52.2% to 84.7%, 119 answers | 66.8%likely range 54.0% to 77.5%, 99 answers |
| Wait for an appointment | 68.9%likely range 48.6% to 83.9%, 103 answers | 77.0%likely range 64.3% to 86.1%, 93 answers |
| Being listened to | 88.7%likely range 71.5% to 96.1%, 117 answers | 92.8%likely range 83.3% to 97.1%, 99 answers |
| Care and concern | 88.4%likely range 71.0% to 95.9%, 117 answers | 91.8%likely range 82.0% to 96.5%, 99 answers |
| Confidence and trust | 94.1%likely range 78.2% to 98.6%, 114 answers | 96.8%likely range 88.6% to 99.2%, 97 answers |
| Involvement in decisions | 92.0%likely range 74.7% to 97.8%, 108 answers | 92.3%likely range 82.5% to 96.8%, 97 answers |
| Needs met | 93.1%likely range 76.6% to 98.2%, 112 answers | 94.8%likely range 85.7% to 98.2%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.0%likely range 84.2% to 93.8%, 150 patients | 87.7%likely range 76.8% to 93.9%, 57 patients |
| Children at 18 months | 86.0%likely range 79.7% to 90.6%, 157 patients | 90.5%likely range 82.3% to 95.1%, 84 patients |
| Children at 5 years | 83.0%likely range 76.6% to 88.0%, 165 patients | 89.3%likely range 80.3% to 94.5%, 75 patients |
| Women aged 25 to 49 | 61.7%likely range 59.8% to 63.6%, 2,523 patients | 68.8%likely range 66.2% to 71.4%, 1,242 patients |
| Women aged 50 to 64 | 69.5%likely range 67.0% to 72.0%, 1,333 patients | 68.7%likely range 65.2% to 72.0%, 706 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,907August 2026 | 7,945August 2026 |
| Primary care network | St Helens South PCN | St Helens South PCN |
| Phone | 01744 811211 | 01744 819884 |
| Friends and Family Test (its own feedback) | 80.5% good or very good220 answers, June 2026 | 87.5% good or very good56 answers, June 2026 |
| Appointments (one month) | 4,112 in August 2026Same day 35.4%; face to face 53.9% | 3,882 in August 2026Same day 65.0%; face to face 54.5% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 1.06England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.0 qualified permanent10.5 including trainees and locums1,876 patients per permanent GP | 3.5 qualified permanent3.9 including trainees and locums2,292 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.