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Queenstown Road Medical Practice vs Lavender Hill Group Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Queenstown Road Medical Practice and Lavender Hill Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Queenstown Road Medical PracticeSW8 3RX | Lavender Hill Group PracticeSW11 5TU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.0likely range 78.0 to 88.3104 survey answers | 85.4likely range 77.4 to 89.7130 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 83.1%likely range 74.7% to 89.1%, 104 answers | 89.6%likely range 78.2% to 95.4%, 130 answers |
| Access (mean of the two below) | 86.0%likely range 81.8% to 89.1%Clearly higher | 75.6%likely range 71.3% to 79.4% |
| Appointments within two weeks of booking | 93.2%likely range 88.0% to 96.3%, 2,282 appointmentsClearly higher | 83.7%likely range 78.8% to 87.7%, 3,967 appointments |
| Calls answered by the practice | 78.8%likely range 72.2% to 84.1%, 3,751 calls | 67.4%likely range 60.3% to 73.8%, 3,777 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 81.6%likely range 73.0% to 88.0%, 103 answers | 73.5%likely range 59.1% to 84.2%, 115 answers |
| Reception and admin team | 86.1%likely range 78.1% to 91.5%, 104 answers | 90.9%likely range 79.7% to 96.2%, 126 answers |
| Having a preferred professional | 33.0%likely range 24.6% to 42.6%, 103 answers | 30.7%likely range 19.8% to 44.4%, 130 answers |
| Seeing your preferred professional | 56.9%likely range 41.6% to 70.9%, 42 answers | 44.7%likely range 24.4% to 66.8%, 46 answers |
| Knowing the next step | 82.7%likely range 74.1% to 88.9%, 100 answers | 96.4%likely range 86.8% to 99.1%, 122 answers |
| Contacting the practice | 81.1%likely range 72.4% to 87.5%, 103 answers | 83.1%likely range 70.5% to 91.0%, 128 answers |
| Wait for an appointment | 76.9%likely range 67.5% to 84.2%, 97 answers | 80.2%likely range 66.6% to 89.2%, 118 answers |
| Being listened to | 84.8%likely range 76.5% to 90.5%, 101 answers | 93.3%likely range 82.9% to 97.6%, 128 answers |
| Care and concern | 90.8%likely range 83.6% to 95.1%, 101 answers | 93.1%likely range 82.5% to 97.5%, 127 answers |
| Confidence and trust | 92.8%likely range 85.9% to 96.5%, 98 answers | 96.9%likely range 87.8% to 99.3%, 128 answers |
| Involvement in decisions | 91.9%likely range 84.6% to 95.9%, 95 answers | 98.6%likely range 90.0% to 99.8%, 119 answers |
| Needs met | 90.0%likely range 82.4% to 94.5%, 98 answers | 94.5%likely range 84.4% to 98.2%, 126 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.1%likely range 79.3% to 96.5%, 45 patients | 91.0%likely range 85.0% to 94.8%, 134 patients |
| Children at 18 months | 65.2%likely range 50.8% to 77.3%, 46 patients | 84.4%likely range 77.4% to 89.6%, 135 patients |
| Children at 5 years | 54.3%likely range 38.2% to 69.5%, 35 patients | 76.0%likely range 67.7% to 82.8%, 121 patients |
| Women aged 25 to 49 | 60.3%likely range 57.9% to 62.6%, 1,631 patients | 65.1%likely range 63.7% to 66.5%, 4,528 patients |
| Women aged 50 to 64 | 77.1%likely range 73.4% to 80.4%, 563 patients | 73.5%likely range 70.6% to 76.2%, 961 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,666August 2026 | 14,668August 2026 |
| Primary care network | Battersea PCN | Battersea PCN |
| Phone | 020 76229295 | 020 79244413 |
| Friends and Family Test (its own feedback) | 94.0% good or very good248 answers, June 2026 | 97.2% good or very good36 answers, June 2026 |
| Appointments (one month) | 2,520 in August 2026Same day 25.3%; face to face 70.7% | 5,063 in August 2026Same day 48.1%; face to face 53.0% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.40England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.7 qualified permanent6.2 including trainees and locums1,425 patients per permanent GP | 6.9 qualified permanent10.5 including trainees and locums2,132 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.