Waltham Forest · Compare
Queens Road Medical Centre vs St James Medical Practice Limited
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Queens Road Medical Centre and St James Medical Practice Limited cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Queens Road Medical CentreE17 8PX | St James Medical Practice LimitedE17 7JT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.8likely range 74.4 to 87.492 survey answers | 69.3likely range 52.4 to 84.081 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 78.2%likely range 67.6% to 86.0%, 92 answers | 57.3%likely range 33.2% to 78.3%, 81 answers |
| Access (mean of the two below) | 90.2%likely range 86.8% to 92.6% | 97.1%likely range 94.8% to 98.3%Clearly higher |
| Appointments within two weeks of booking | 99.8%likely range 96.7% to 100.0%, 1,873 appointments | 94.4%likely range 90.3% to 96.8%, 3,072 appointments |
| Calls answered by the practice | 80.4%likely range 74.4% to 85.3%, 4,266 calls | 99.6%likely range 97.6% to 99.9%, 4,606 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 82.5%likely range 72.1% to 89.6%, 88 answers | 33.4%likely range 14.2% to 60.1%, 71 answers |
| Reception and admin team | 86.3%likely range 76.6% to 92.4%, 90 answers | 65.5%likely range 39.5% to 84.6%, 75 answers |
| Having a preferred professional | 27.7%likely range 18.9% to 38.7%, 93 answers | 32.7%likely range 14.7% to 58.0%, 81 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 87.2%likely range 77.5% to 93.1%, 88 answers | 70.8%likely range 44.2% to 88.1%, 74 answers |
| Contacting the practice | 80.8%likely range 70.4% to 88.1%, 92 answers | 52.0%likely range 28.5% to 74.7%, 78 answers |
| Wait for an appointment | 89.3%likely range 79.6% to 94.7%, 82 answers | 58.9%likely range 32.0% to 81.4%, 64 answers |
| Being listened to | 91.9%likely range 83.2% to 96.3%, 88 answers | 79.4%likely range 53.3% to 92.9%, 77 answers |
| Care and concern | 89.1%likely range 79.6% to 94.5%, 86 answers | 79.9%likely range 54.0% to 93.1%, 78 answers |
| Confidence and trust | 92.5%likely range 84.0% to 96.7%, 87 answers | 90.0%likely range 64.8% to 97.8%, 76 answers |
| Involvement in decisions | 94.6%likely range 86.5% to 97.9%, 86 answers | 88.3%likely range 61.3% to 97.3%, 69 answers |
| Needs met | 92.6%likely range 84.1% to 96.7%, 87 answers | 80.3%likely range 53.8% to 93.5%, 75 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.2%likely range 80.6% to 93.1%, 102 patients | 93.7%likely range 89.1% to 96.5%, 175 patients |
| Children at 18 months | 88.7%likely range 81.2% to 93.4%, 106 patients | 90.7%likely range 85.2% to 94.3%, 161 patients |
| Children at 5 years | 77.4%likely range 67.9% to 84.7%, 93 patients | 92.1%likely range 87.0% to 95.3%, 165 patients |
| Women aged 25 to 49 | 67.0%likely range 64.7% to 69.3%, 1,623 patients | 64.5%likely range 62.8% to 66.1%, 3,238 patients |
| Women aged 50 to 64 | 80.5%likely range 76.9% to 83.7%, 519 patients | 68.1%likely range 65.2% to 70.8%, 1,068 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,871August 2026 | 14,630August 2026 |
| Primary care network | Waltham Forest Walthamstow West PCN | Waltham Forest Walthamstow West PCN |
| Phone | 020 85202625 | 020 32330870 |
| Friends and Family Test (its own feedback) | 100.0% good or very good8 answers, June 2026 | 80.0% good or very good50 answers, June 2026 |
| Appointments (one month) | 2,511 in August 2026Same day 68.9%; face to face 59.3% | 4,477 in August 2026Same day 52.9%; face to face 45.9% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.1 qualified permanent7.7 including trainees and locums1,904 patients per permanent GP | 3.2 qualified permanent3.2 including trainees and locums4,572 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.