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Quayside Medical Practice vs Medlock Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Quayside Medical Practice and Medlock Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureQuayside Medical PracticeM35 0ADMedlock Medical PracticeM35 0AD
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.3likely range 53.1 to 84.999 survey answers78.4likely range 70.1 to 84.6108 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good65.3%likely range 39.2% to 84.6%, 99 answers75.3%likely range 63.6% to 84.1%, 108 answers
Access (mean of the two below)85.3%likely range 82.2% to 87.7%85.5%likely range 81.3% to 88.7%
Appointments within two weeks of booking97.3%likely range 93.7% to 98.9%, 2,630 appointments97.6%likely range 93.7% to 99.1%, 2,338 appointments
Calls answered by the practice73.2%likely range 68.1% to 77.8%, 6,717 calls73.3%likely range 66.0% to 79.5%, 3,420 calls
More survey questions (not part of the grade)
Getting through on the phone36.7%likely range 16.1% to 63.7%, 90 answers54.4%likely range 41.7% to 66.5%, 97 answers
Reception and admin team74.9%likely range 47.5% to 90.7%, 94 answers88.3%likely range 78.0% to 94.2%, 102 answers
Having a preferred professional24.2%likely range 8.9% to 51.0%, 98 answers23.1%likely range 14.5% to 34.6%, 108 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step81.4%likely range 53.6% to 94.3%, 91 answers82.2%likely range 70.6% to 89.9%, 99 answers
Contacting the practice63.5%likely range 37.3% to 83.6%, 96 answers69.5%likely range 57.2% to 79.5%, 103 answers
Wait for an appointment50.4%likely range 25.5% to 75.1%, 87 answers78.1%likely range 66.1% to 86.7%, 100 answers
Being listened to70.7%likely range 43.5% to 88.3%, 94 answers82.6%likely range 71.4% to 90.0%, 105 answers
Care and concern72.9%likely range 45.5% to 89.7%, 93 answers78.1%likely range 66.5% to 86.4%, 107 answers
Confidence and trust84.8%likely range 57.2% to 95.9%, 91 answers90.0%likely range 80.2% to 95.3%, 105 answers
Involvement in decisions77.4%likely range 48.4% to 92.6%, 84 answers89.4%likely range 79.2% to 95.0%, 100 answers
Needs met80.0%likely range 52.4% to 93.5%, 93 answers89.4%likely range 79.4% to 94.8%, 106 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months85.6%likely range 79.0% to 90.4%, 146 patients85.5%likely range 75.3% to 91.9%, 69 patients
Children at 18 months89.1%likely range 83.1% to 93.2%, 147 patients81.2%likely range 71.6% to 88.1%, 85 patients
Children at 5 years90.4%likely range 85.0% to 94.0%, 167 patients78.7%likely range 69.0% to 85.9%, 89 patients
Women aged 25 to 4975.0%likely range 73.3% to 76.6%, 2,658 patients76.4%likely range 73.9% to 78.8%, 1,124 patients
Women aged 50 to 6480.4%likely range 78.3% to 82.3%, 1,514 patients78.2%likely range 74.3% to 81.6%, 490 patients
Facts (NHS England, not part of the grade)
Registered patients15,695August 20267,528August 2026
Primary care networkOldham South PCNOldham South PCN
Phone0161 35716000161 3571610
Friends and Family Test (its own feedback)95.7% good or very good418 answers, June 202695.3% good or very good86 answers, June 2026
Appointments (one month)4,698 in August 2026Same day 53.3%; face to face 58.5%3,280 in August 2026Same day 51.3%; face to face 73.0%
Antibiotic items per STAR-PU (one year)0.83England 0.74, April 2025 to March 20261.07England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.4 qualified permanent7.1 including trainees and locums2,895 patients per permanent GP1.6 qualified permanent8.0 including trainees and locums4,745 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences