Dudley · Compare
Quarry Bank Medical Centre vs Thorns Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Quarry Bank Medical Centre and Thorns Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Quarry Bank Medical CentreDY5 2AE | Thorns Road SurgeryDY5 2JS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.3likely range 74.4 to 83.398 survey answers | 83.1likely range 77.0 to 86.0103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.9%likely range 71.3% to 83.3%, 98 answers | 81.0%likely range 76.3% to 85.0%, 103 answers |
| Access (mean of the two below) | 82.4%likely range 76.6% to 86.6% | 87.9%likely range 70.6% to 90.2% |
| Appointments within two weeks of booking | 96.6%likely range 89.8% to 98.9%, 1,190 appointments | 97.4%likely range 80.1% to 99.7%, 311 appointments |
| Calls answered by the practice | 68.2%likely range 58.8% to 76.3%, 2,207 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 70.4%likely range 63.3% to 76.7%, 94 answers | 71.6%likely range 66.3% to 76.4%, 102 answers |
| Reception and admin team | 87.8%likely range 82.2% to 91.8%, 97 answers | 86.5%likely range 82.2% to 89.9%, 102 answers |
| Having a preferred professional | 37.3%likely range 30.6% to 44.6%, 98 answers | 38.3%likely range 33.1% to 43.8%, 104 answers |
| Seeing your preferred professional | 37.2%likely range 26.2% to 49.7%, 35 answers | 62.8%likely range 53.5% to 71.3%, 38 answers |
| Knowing the next step | 89.8%likely range 84.3% to 93.5%, 91 answers | 82.4%likely range 77.7% to 86.3%, 100 answers |
| Contacting the practice | 80.5%likely range 73.9% to 85.7%, 94 answers | 76.7%likely range 71.7% to 81.1%, 102 answers |
| Wait for an appointment | 74.3%likely range 67.2% to 80.4%, 90 answers | 68.3%likely range 62.6% to 73.6%, 91 answers |
| Being listened to | 81.2%likely range 74.9% to 86.3%, 96 answers | 87.6%likely range 83.3% to 90.9%, 97 answers |
| Care and concern | 86.7%likely range 80.9% to 90.9%, 96 answers | 87.0%likely range 82.6% to 90.4%, 97 answers |
| Confidence and trust | 96.1%likely range 92.0% to 98.1%, 92 answers | 97.4%likely range 94.8% to 98.7%, 96 answers |
| Involvement in decisions | 95.3%likely range 90.9% to 97.6%, 89 answers | 97.1%likely range 94.3% to 98.6%, 88 answers |
| Needs met | 97.6%likely range 94.0% to 99.0%, 94 answers | 93.4%likely range 90.0% to 95.8%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.0%likely range 81.2% to 96.8%, 50 patients | 75.6%likely range 60.7% to 86.2%, 41 patients |
| Children at 18 months | 88.0%likely range 76.2% to 94.4%, 50 patients | 95.8%likely range 86.0% to 98.8%, 48 patients |
| Children at 5 years | 85.7%likely range 74.3% to 92.6%, 56 patients | 95.1%likely range 83.9% to 98.7%, 41 patients |
| Women aged 25 to 49 | 75.8%likely range 72.6% to 78.7%, 747 patients | 62.7%likely range 58.8% to 66.5%, 598 patients |
| Women aged 50 to 64 | 72.8%likely range 68.1% to 77.1%, 372 patients | 70.8%likely range 65.6% to 75.4%, 325 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,459August 2026 | 3,755August 2026 |
| Primary care network | Brierley Hill PCN | Brierley Hill PCN |
| Phone | 01384 566651 | 01384 484894 |
| Friends and Family Test (its own feedback) | 77.2% good or very good123 answers, June 2026 | 92.1% good or very good76 answers, June 2026 |
| Appointments (one month) | 2,619 in August 2026Same day 29.7%; face to face 65.0% | 1,955 in August 2026Same day 42.5%; face to face 85.6% |
| Antibiotic items per STAR-PU (one year) | 0.71England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.2 qualified permanent1.7 including trainees and locums3,716 patients per permanent GP | 1.0 qualified permanent1.5 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.