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Wiltshire · Compare

Purton Surgery vs Tinkers Lane Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Purton Surgery’s Practice Grade is clearly higher than Tinkers Lane Surgery’s: its likely range lies wholly above.

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Side by side

MeasurePurton SurgerySN5 4BDTinkers Lane SurgerySN4 7AT
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.8likely range 83.3 to 90.6134 survey answersClearly higher73.9likely range 66.6 to 78.9111 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good90.4%likely range 84.2% to 94.3%, 134 answersClearly higher69.1%likely range 61.2% to 76.0%, 111 answers
Access (mean of the two below)81.4%likely range 78.0% to 84.0%85.0%likely range 68.9% to 88.8%
Appointments within two weeks of booking98.8%likely range 94.6% to 99.7%, 1,736 appointments93.5%likely range 61.8% to 99.2%, 138 appointments
Calls answered by the practice64.0%likely range 58.6% to 69.0%, 6,775 calls76.4%likely range 70.7% to 81.3%, 5,134 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone74.6%likely range 66.4% to 81.4%, 127 answers71.2%likely range 63.1% to 78.2%, 104 answers
Reception and admin team97.5%likely range 93.2% to 99.1%, 127 answers84.1%likely range 77.1% to 89.2%, 106 answers
Having a preferred professional38.6%likely range 30.8% to 47.0%, 134 answers31.8%likely range 24.8% to 39.9%, 110 answers
Seeing your preferred professional59.2%likely range 45.2% to 71.8%, 50 answers30.9%likely range 19.6% to 45.0%, 38 answers
Knowing the next step89.0%likely range 82.5% to 93.3%, 131 answers84.2%likely range 77.2% to 89.3%, 106 answers
Contacting the practice88.9%likely range 82.4% to 93.2%, 131 answers69.2%likely range 61.2% to 76.2%, 108 answers
Wait for an appointment89.9%likely range 83.3% to 94.1%, 122 answers50.7%likely range 42.2% to 59.2%, 100 answers
Being listened to91.6%likely range 85.6% to 95.2%, 131 answers83.1%likely range 75.8% to 88.5%, 102 answers
Care and concern92.7%likely range 86.9% to 96.1%, 129 answers83.3%likely range 76.2% to 88.7%, 104 answers
Confidence and trust95.7%likely range 90.7% to 98.1%, 129 answers92.3%likely range 86.6% to 95.7%, 104 answers
Involvement in decisions93.9%likely range 88.3% to 97.0%, 123 answers94.4%likely range 89.1% to 97.3%, 99 answers
Needs met95.6%likely range 90.7% to 98.0%, 131 answers93.3%likely range 87.9% to 96.3%, 109 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.6%likely range 88.5% to 99.1%, 59 patients94.7%likely range 87.2% to 97.9%, 76 patients
Children at 18 months93.4%likely range 84.3% to 97.4%, 61 patients91.4%likely range 83.2% to 95.8%, 81 patients
Children at 5 years94.5%likely range 87.8% to 97.6%, 91 patients92.5%likely range 83.7% to 96.8%, 67 patients
Women aged 25 to 4971.8%likely range 69.4% to 74.0%, 1,498 patients75.5%likely range 73.1% to 77.8%, 1,278 patients
Women aged 50 to 6476.1%likely range 73.6% to 78.5%, 1,143 patients77.7%likely range 74.8% to 80.4%, 831 patients
Facts (NHS England, not part of the grade)
Registered patients11,010August 20268,505August 2026
Primary care networkNorth Wilts Border PCNNorth Wilts Border PCN
Phone01793 77020701793 852131
Friends and Family Test (its own feedback)96.0% good or very good448 answers, June 2026No results for June 2026
Appointments (one month)4,476 in August 2026Same day 40.9%; face to face 63.1%2,904 in August 2026Same day 22.0%; face to face 86.9%
Antibiotic items per STAR-PU (one year)0.85England 0.74, April 2025 to March 20260.87England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.3 qualified permanent8.0 including trainees and locums2,091 patients per permanent GP3.9 qualified permanent5.6 including trainees and locums2,200 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences