Northumberland · Compare
Prudhoe Medical Group vs Branch End Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Prudhoe Medical Group’s Practice Grade is clearly higher than Branch End Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Prudhoe Medical GroupNE42 5PW | Branch End SurgeryNE43 7LL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.0likely range 85.3 to 91.3130 survey answersClearly higher | 82.0likely range 78.4 to 84.8121 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 91.0%likely range 86.7% to 94.0%, 130 answers | 92.8%likely range 89.3% to 95.1%, 121 answers |
| Access (mean of the two below) | 84.2%likely range 76.8% to 87.2%Clearly higher | 56.5%likely range 47.9% to 64.1% |
| Appointments within two weeks of booking | 98.1%likely range 84.6% to 99.8%, 419 appointmentsClearly higher | 66.0%likely range 57.4% to 73.6%, 1,974 appointments |
| Calls answered by the practice | 70.2%likely range 63.9% to 75.9%, 4,573 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 73.2%likely range 67.1% to 78.5%, 124 answers | 92.5%likely range 88.9% to 94.9%, 117 answers |
| Reception and admin team | 94.2%likely range 90.4% to 96.5%, 127 answers | 97.5%likely range 95.1% to 98.8%, 119 answers |
| Having a preferred professional | 40.6%likely range 34.5% to 46.9%, 130 answers | 38.8%likely range 33.6% to 44.4%, 121 answers |
| Seeing your preferred professional | 53.6%likely range 43.4% to 63.4%, 51 answers | 41.4%likely range 32.1% to 51.4%, 39 answers |
| Knowing the next step | 88.7%likely range 84.0% to 92.2%, 126 answers | 97.6%likely range 95.2% to 98.8%, 119 answers |
| Contacting the practice | 83.4%likely range 78.1% to 87.7%, 127 answers | 88.3%likely range 84.3% to 91.4%, 122 answers |
| Wait for an appointment | 77.0%likely range 71.0% to 82.1%, 118 answers | 79.8%likely range 74.9% to 84.0%, 117 answers |
| Being listened to | 96.1%likely range 92.8% to 97.9%, 127 answers | 96.0%likely range 93.2% to 97.7%, 120 answers |
| Care and concern | 96.6%likely range 93.4% to 98.2%, 127 answers | 96.1%likely range 93.3% to 97.8%, 120 answers |
| Confidence and trust | 97.1%likely range 94.1% to 98.6%, 127 answers | 99.5%likely range 97.9% to 99.9%, 120 answers |
| Involvement in decisions | 96.4%likely range 93.1% to 98.2%, 123 answers | 99.5%likely range 97.8% to 99.9%, 116 answers |
| Needs met | 93.9%likely range 90.1% to 96.3%, 127 answers | 95.8%likely range 92.9% to 97.5%, 119 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.5%likely range 87.1% to 99.6%, 40 patients | 100.0%likely range 85.1% to 100.0%, 22 patients |
| Children at 18 months | 100.0%likely range 91.4% to 100.0%, 41 patients | 100.0%likely range 89.3% to 100.0%, 32 patients |
| Children at 5 years | 91.7%likely range 81.9% to 96.4%, 60 patients | 100.0%likely range 87.9% to 100.0%, 28 patients |
| Women aged 25 to 49 | 79.6%likely range 77.0% to 82.0%, 1,002 patients | 77.2%likely range 73.9% to 80.3%, 668 patients |
| Women aged 50 to 64 | 84.9%likely range 82.1% to 87.3%, 714 patients | 85.9%likely range 83.0% to 88.4%, 633 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,745August 2026 | 5,416August 2026 |
| Primary care network | West Northumberland PCN | West Northumberland PCN |
| Phone | 01661 839370 | 01661 842626 |
| Friends and Family Test (its own feedback) | 100.0% good or very good73 answers, June 2026 | 99.3% good or very good143 answers, June 2026 |
| Appointments (one month) | 3,062 in August 2026Same day 28.4%; face to face 79.5% | 2,331 in August 2026Same day 22.9%; face to face 74.2% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.6 qualified permanent5.5 including trainees and locums1,881 patients per permanent GP | 3.0 qualified permanent7.3 including trainees and locums1,804 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.