Manchester · Compare
Princess Road Surgery vs The Alexandra Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Alexandra Practice’s Practice Grade is clearly higher than Princess Road Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Princess Road SurgeryM20 1BH | The Alexandra PracticeM16 8NG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.5likely range 70.6 to 79.5102 survey answers | 89.5likely range 83.2 to 92.892 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 70.5%likely range 64.2% to 76.0%, 102 answers | 92.3%likely range 83.7% to 96.6%, 92 answersClearly higher |
| Access (mean of the two below) | 86.9%likely range 80.4% to 91.0% | 82.8%likely range 76.7% to 87.0% |
| Appointments within two weeks of booking | 98.3%likely range 90.6% to 99.7%, 834 appointments | 93.0%likely range 85.1% to 96.9%, 1,177 appointments |
| Calls answered by the practice | 75.4%likely range 65.0% to 83.5%, 1,696 calls | 72.4%likely range 63.3% to 80.0%, 2,244 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 59.0%likely range 52.4% to 65.2%, 99 answers | 81.1%likely range 69.9% to 88.8%, 84 answers |
| Reception and admin team | 75.3%likely range 69.1% to 80.5%, 97 answers | 90.3%likely range 81.2% to 95.3%, 91 answers |
| Having a preferred professional | 19.1%likely range 14.5% to 24.8%, 100 answers | 37.9%likely range 27.5% to 49.6%, 91 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 71.8%likely range 52.8% to 85.2%, 36 answers |
| Knowing the next step | 74.1%likely range 67.9% to 79.5%, 96 answers | 90.3%likely range 81.2% to 95.2%, 92 answers |
| Contacting the practice | 62.3%likely range 55.8% to 68.4%, 100 answers | 94.6%likely range 86.7% to 97.9%, 92 answers |
| Wait for an appointment | 63.7%likely range 56.6% to 70.2%, 86 answers | 81.4%likely range 70.4% to 89.0%, 86 answers |
| Being listened to | 83.5%likely range 78.0% to 87.8%, 97 answers | 98.2%likely range 91.8% to 99.6%, 91 answers |
| Care and concern | 75.9%likely range 69.8% to 81.1%, 97 answers | 97.8%likely range 91.1% to 99.5%, 91 answers |
| Confidence and trust | 88.2%likely range 83.3% to 91.8%, 98 answers | 99.5%likely range 93.9% to 100.0%, 91 answers |
| Involvement in decisions | 88.8%likely range 83.9% to 92.4%, 95 answers | 98.2%likely range 91.8% to 99.6%, 90 answers |
| Needs met | 89.3%likely range 84.5% to 92.8%, 98 answers | 97.8%likely range 91.0% to 99.5%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 72.1%likely range 57.3% to 83.3%, 43 patients | 90.0%likely range 80.8% to 95.1%, 70 patients |
| Children at 18 months | 51.1%likely range 37.0% to 65.0%, 45 patients | 74.6%likely range 62.7% to 83.7%, 63 patients |
| Children at 5 years | 60.5%likely range 45.6% to 73.6%, 43 patients | 77.4%likely range 64.5% to 86.5%, 53 patients |
| Women aged 25 to 49 | 44.0%likely range 40.5% to 47.5%, 768 patients | 56.5%likely range 53.7% to 59.3%, 1,205 patients |
| Women aged 50 to 64 | 59.6%likely range 54.0% to 64.9%, 307 patients | 76.1%likely range 72.3% to 79.5%, 539 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,114August 2026 | 6,224August 2026 |
| Primary care network | West Central Manchester PCN | West Central Manchester PCN |
| Phone | 0161 4457805 | 0161 8604400 |
| Friends and Family Test (its own feedback) | 86.0% good or very good86 answers, June 2026 | 78.9% good or very good95 answers, June 2026 |
| Appointments (one month) | 1,270 in August 2026Same day 52.9%; face to face 56.8% | 1,885 in August 2026Same day 40.1%; face to face 67.8% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.62England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.1 qualified permanent4.3 including trainees and locums1,345 patients per permanent GP | 4.9 qualified permanent9.8 including trainees and locums1,264 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.