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Preston Road Surgery vs Sudbury Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Preston Road Surgery and Sudbury Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasurePreston Road SurgeryHA9 8LBSudbury SurgeryHA0 3HG
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.6likely range 63.4 to 80.176 survey answers71.4likely range 63.5 to 77.897 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good68.7%likely range 55.8% to 79.3%, 76 answers71.0%likely range 60.0% to 79.9%, 97 answers
Access (mean of the two below)81.5%likely range 76.6% to 85.6%72.2%likely range 66.6% to 76.9%
Appointments within two weeks of booking95.1%likely range 91.3% to 97.3%, 3,249 appointmentsClearly higher77.7%likely range 69.0% to 84.5%, 1,673 appointments
Calls answered by the practice67.7%likely range 58.8% to 75.6%, 2,406 calls66.6%likely range 59.6% to 73.0%, 3,901 calls
More survey questions (not part of the grade)
Getting through on the phone43.4%likely range 31.4% to 56.2%, 77 answers39.8%likely range 29.2% to 51.5%, 89 answers
Reception and admin team61.8%likely range 48.9% to 73.3%, 77 answers66.9%likely range 55.7% to 76.5%, 95 answers
Having a preferred professional55.8%likely range 43.0% to 67.9%, 77 answers35.7%likely range 25.8% to 46.9%, 95 answers
Seeing your preferred professional35.0%likely range 20.8% to 52.6%, 43 answers49.6%likely range 33.2% to 66.1%, 41 answers
Knowing the next step86.0%likely range 74.6% to 92.8%, 75 answers82.5%likely range 72.0% to 89.6%, 89 answers
Contacting the practice60.4%likely range 47.4% to 72.1%, 76 answers65.9%likely range 54.7% to 75.6%, 96 answers
Wait for an appointment60.0%likely range 46.3% to 72.4%, 68 answers50.4%likely range 38.5% to 62.2%, 82 answers
Being listened to86.4%likely range 75.0% to 93.1%, 74 answers86.0%likely range 76.3% to 92.1%, 93 answers
Care and concern80.6%likely range 68.3% to 88.9%, 74 answers86.0%likely range 76.2% to 92.2%, 91 answers
Confidence and trust90.6%likely range 79.8% to 95.9%, 71 answers91.7%likely range 82.9% to 96.1%, 90 answers
Involvement in decisions91.8%likely range 81.1% to 96.7%, 69 answers87.9%likely range 78.3% to 93.6%, 89 answers
Needs met84.3%likely range 72.0% to 91.8%, 69 answers94.2%likely range 86.2% to 97.7%, 90 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months78.3%likely range 64.4% to 87.7%, 46 patients76.7%likely range 64.6% to 85.6%, 60 patients
Children at 18 months72.2%likely range 59.1% to 82.4%, 54 patients67.9%likely range 54.5% to 78.9%, 53 patients
Children at 5 years52.5%likely range 40.2% to 64.5%, 61 patients63.2%likely range 50.2% to 74.5%, 57 patients
Women aged 25 to 4953.9%likely range 51.0% to 56.8%, 1,145 patients51.5%likely range 48.9% to 54.2%, 1,378 patients
Women aged 50 to 6478.3%likely range 74.3% to 81.7%, 469 patients74.9%likely range 71.2% to 78.2%, 581 patients
Facts (NHS England, not part of the grade)
Registered patients5,790August 20267,437August 2026
Primary care networkBrent Central Kwh PCNBrent Central Kwh PCN
Phone020 89046442020 31147100
Friends and Family Test (its own feedback)96.8% good or very good62 answers, June 2026No results for June 2026
Appointments (one month)4,292 in August 2026Same day 38.7%; face to face 35.9%5,236 in August 2026Same day 53.9%; face to face 67.3%
Antibiotic items per STAR-PU (one year)0.38England 0.74, April 2025 to March 20260.61England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent2.0 including trainees and locums2,895 patients per permanent GP1.7 qualified permanent2.8 including trainees and locums4,462 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences