Brent · Compare
Preston Hill Surgery vs Preston Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Preston Medical Centre’s Practice Grade is clearly higher than Preston Hill Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Preston Hill SurgeryHA3 9SN | Preston Medical CentreHA9 8JZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.0likely range 68.4 to 77.095 survey answers | 87.1likely range 83.7 to 89.7109 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 71.9%likely range 65.9% to 77.2%, 95 answers | 86.9%likely range 82.7% to 90.2%, 109 answersClearly higher |
| Access (mean of the two below) | 75.4%likely range 69.5% to 80.3% | 87.4%likely range 81.8% to 91.2%Clearly higher |
| Appointments within two weeks of booking | 81.1%likely range 73.6% to 86.8%, 2,047 appointments | 95.7%likely range 90.0% to 98.2%, 1,618 appointmentsClearly higher |
| Calls answered by the practice | 69.7%likely range 60.4% to 77.6%, 2,211 calls | 78.9%likely range 69.2% to 86.2%, 1,812 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 59.8%likely range 53.3% to 65.9%, 91 answers | 79.2%likely range 74.2% to 83.3%, 106 answers |
| Reception and admin team | 69.2%likely range 63.0% to 74.8%, 92 answers | 87.3%likely range 83.2% to 90.5%, 109 answers |
| Having a preferred professional | 52.0%likely range 45.7% to 58.3%, 94 answers | 68.6%likely range 63.2% to 73.5%, 108 answers |
| Seeing your preferred professional | 73.2%likely range 64.2% to 80.6%, 45 answers | 78.0%likely range 71.9% to 83.1%, 74 answers |
| Knowing the next step | 63.3%likely range 56.9% to 69.3%, 91 answers | 88.3%likely range 84.2% to 91.5%, 105 answers |
| Contacting the practice | 58.0%likely range 51.6% to 64.1%, 93 answers | 91.6%likely range 88.0% to 94.2%, 108 answers |
| Wait for an appointment | 35.4%likely range 29.2% to 42.1%, 83 answers | 73.0%likely range 67.5% to 77.9%, 98 answers |
| Being listened to | 70.7%likely range 64.5% to 76.2%, 90 answers | 92.6%likely range 89.1% to 95.0%, 107 answers |
| Care and concern | 72.0%likely range 65.8% to 77.4%, 89 answers | 89.8%likely range 85.9% to 92.7%, 107 answers |
| Confidence and trust | 87.0%likely range 82.0% to 90.8%, 89 answers | 95.7%likely range 92.8% to 97.5%, 104 answers |
| Involvement in decisions | 87.0%likely range 82.0% to 90.8%, 89 answers | 91.3%likely range 87.4% to 94.0%, 101 answers |
| Needs met | 80.6%likely range 74.9% to 85.3%, 88 answers | 94.1%likely range 90.8% to 96.3%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 63.2%likely range 47.3% to 76.6%, 38 patients | 90.6%likely range 79.7% to 95.9%, 53 patients |
| Children at 18 months | 66.1%likely range 53.0% to 77.1%, 56 patients | 97.7%likely range 88.2% to 99.6%, 44 patients |
| Children at 5 years | 69.2%likely range 55.7% to 80.1%, 52 patients | 92.5%likely range 80.1% to 97.4%, 40 patients |
| Women aged 25 to 49 | 56.2%likely range 52.9% to 59.5%, 865 patients | 35.6%likely range 32.4% to 38.9%, 840 patients |
| Women aged 50 to 64 | 75.3%likely range 70.3% to 79.7%, 316 patients | 54.2%likely range 49.0% to 59.3%, 358 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,303August 2026 | 4,331August 2026 |
| Primary care network | Harness North PCN | Harness North PCN |
| Phone | 02089 050894 | 020 89043263 |
| Friends and Family Test (its own feedback) | 81.0% good or very good63 answers, June 2026 | 100.0% good or very good9 answers, June 2026 |
| Appointments (one month) | 2,378 in August 2026Same day 23.6%; face to face 44.7% | 1,628 in August 2026Same day 18.4%; face to face 77.0% |
| Antibiotic items per STAR-PU (one year) | 0.43England 0.74, April 2025 to March 2026 | 0.40England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.3 qualified permanent1.3 including trainees and locums3,227 patients per permanent GP | 2.6 qualified permanent2.6 including trainees and locums1,692 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.