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Premier Medical Centre vs Lancelot Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Premier Medical Centre and Lancelot Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasurePremier Medical CentreHA0 4UZLancelot Medical CentreHA0 2AL
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade75.6likely range 59.4 to 85.792 survey answers72.6likely range 61.8 to 81.086 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good74.7%likely range 51.6% to 89.1%, 92 answers69.1%likely range 53.9% to 81.0%, 86 answers
Access (mean of the two below)77.5%likely range 73.3% to 81.0%80.5%likely range 75.4% to 84.3%
Appointments within two weeks of booking87.4%likely range 82.8% to 90.9%, 3,932 appointments91.5%likely range 84.6% to 95.5%, 1,624 appointments
Calls answered by the practice67.4%likely range 60.5% to 73.6%, 4,019 calls69.3%likely range 61.8% to 75.9%, 3,377 calls
More survey questions (not part of the grade)
Getting through on the phone55.9%likely range 32.8% to 76.7%, 82 answers52.8%likely range 37.3% to 67.8%, 77 answers
Reception and admin team85.4%likely range 62.0% to 95.4%, 85 answers77.6%likely range 62.3% to 88.0%, 79 answers
Having a preferred professional36.4%likely range 18.4% to 59.1%, 92 answers32.3%likely range 20.2% to 47.5%, 86 answers
Seeing your preferred professional28.1%likely range 7.8% to 64.3%, 36 answersNot shown: fewer than 30 answers
Knowing the next step88.3%likely range 65.0% to 96.8%, 83 answers67.5%likely range 51.0% to 80.6%, 73 answers
Contacting the practice69.1%likely range 45.7% to 85.6%, 89 answers62.1%likely range 46.4% to 75.6%, 80 answers
Wait for an appointment53.4%likely range 30.0% to 75.4%, 76 answers43.9%likely range 28.6% to 60.4%, 70 answers
Being listened to89.1%likely range 66.7% to 97.1%, 87 answers80.1%likely range 64.8% to 89.8%, 77 answers
Care and concern88.9%likely range 66.0% to 97.1%, 84 answers78.2%likely range 62.6% to 88.5%, 76 answers
Confidence and trust93.2%likely range 70.7% to 98.7%, 81 answers87.6%likely range 73.5% to 94.8%, 77 answers
Involvement in decisions85.2%likely range 61.8% to 95.4%, 85 answers96.6%likely range 84.3% to 99.3%, 70 answers
Needs met89.5%likely range 66.3% to 97.4%, 82 answers92.0%likely range 77.8% to 97.4%, 69 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.3%likely range 92.2% to 98.3%, 163 patients93.4%likely range 84.3% to 97.4%, 61 patients
Children at 18 months94.4%likely range 89.7% to 97.0%, 160 patients86.8%likely range 75.2% to 93.5%, 53 patients
Children at 5 years91.3%likely range 85.7% to 94.9%, 150 patients83.1%likely range 72.2% to 90.3%, 65 patients
Women aged 25 to 4945.4%likely range 43.7% to 47.0%, 3,471 patients56.8%likely range 54.4% to 59.2%, 1,658 patients
Women aged 50 to 6469.3%likely range 65.9% to 72.5%, 759 patients77.1%likely range 72.9% to 80.9%, 420 patients
Facts (NHS England, not part of the grade)
Registered patients14,083August 20268,900August 2026
Primary care networkBrent West Kwh PCNBrent West Kwh PCN
Phone02037 282551020 89030609
Friends and Family Test (its own feedback)93.1% good or very good216 answers, June 202684.2% good or very good114 answers, June 2026
Appointments (one month)6,394 in August 2026Same day 63.3%; face to face 45.4%3,347 in August 2026Same day 26.1%; face to face 65.5%
Antibiotic items per STAR-PU (one year)0.43England 0.74, April 2025 to March 20260.33England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.7 qualified permanent3.7 including trainees and locums3,791 patients per permanent GP2.0 qualified permanent2.5 including trainees and locums4,450 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences