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Poverest Medical Centre vs Crescent Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Poverest Medical Centre and Crescent Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasurePoverest Medical CentreBR5 2DQCrescent SurgeryBR5 2DD
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade69.4likely range 62.6 to 75.6103 survey answers64.6likely range 61.3 to 67.1113 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good61.4%likely range 51.9% to 70.1%, 103 answers55.1%likely range 52.2% to 57.9%, 113 answers
Access (mean of the two below)87.9%likely range 83.4% to 91.1%86.7%likely range 78.0% to 91.5%
Appointments within two weeks of booking95.5%likely range 90.7% to 97.9%, 2,142 appointments90.9%likely range 78.0% to 96.6%, 606 appointments
Calls answered by the practice80.1%likely range 72.5% to 86.1%, 2,735 calls82.5%likely range 70.6% to 90.2%, 1,186 calls
More survey questions (not part of the grade)
Getting through on the phone38.2%likely range 29.3% to 48.0%, 97 answers52.0%likely range 49.1% to 54.9%, 109 answers
Reception and admin team72.4%likely range 63.2% to 80.1%, 102 answers67.4%likely range 64.7% to 70.0%, 113 answers
Having a preferred professional36.2%likely range 27.7% to 45.7%, 103 answers29.4%likely range 26.9% to 32.1%, 110 answers
Seeing your preferred professional23.9%likely range 13.7% to 38.5%, 43 answers20.0%likely range 16.0% to 24.6%, 33 answers
Knowing the next step69.5%likely range 59.6% to 77.9%, 92 answers74.2%likely range 71.6% to 76.7%, 108 answers
Contacting the practice55.2%likely range 45.6% to 64.5%, 100 answers52.8%likely range 49.9% to 55.7%, 110 answers
Wait for an appointment53.5%likely range 42.9% to 63.8%, 82 answers43.7%likely range 40.7% to 46.7%, 100 answers
Being listened to74.6%likely range 65.4% to 82.0%, 99 answers78.1%likely range 75.6% to 80.4%, 109 answers
Care and concern73.8%likely range 64.5% to 81.4%, 99 answers79.3%likely range 76.8% to 81.5%, 109 answers
Confidence and trust80.9%likely range 72.1% to 87.4%, 97 answers86.9%likely range 84.8% to 88.7%, 111 answers
Involvement in decisions75.9%likely range 66.6% to 83.2%, 96 answers81.3%likely range 78.8% to 83.6%, 96 answers
Needs met76.2%likely range 67.2% to 83.4%, 101 answers77.6%likely range 75.0% to 79.9%, 107 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.3%likely range 78.5% to 95.0%, 56 patients92.0%likely range 75.0% to 97.8%, 25 patients
Children at 18 months79.7%likely range 67.7% to 88.0%, 59 patients87.0%likely range 67.9% to 95.5%, 23 patients
Children at 5 years63.6%likely range 52.5% to 73.5%, 77 patients91.7%likely range 74.2% to 97.7%, 24 patients
Women aged 25 to 4971.4%likely range 68.9% to 73.8%, 1,283 patients62.0%likely range 57.6% to 66.1%, 497 patients
Women aged 50 to 6476.7%likely range 73.7% to 79.5%, 795 patients73.6%likely range 68.1% to 78.5%, 273 patients
Facts (NHS England, not part of the grade)
Registered patients7,929August 20262,792August 2026
Primary care networkThe Crays Collaborative PCNThe Crays Collaborative PCN
Phone01689 83364301689 818696
Friends and Family Test (its own feedback)90.7% good or very good43 answers, June 202684.2% good or very good19 answers, June 2026
Appointments (one month)4,084 in August 2026Same day 57.8%; face to face 62.1%809 in August 2026Same day 38.7%; face to face 69.5%
Antibiotic items per STAR-PU (one year)0.92England 0.74, April 2025 to March 20260.73England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.3 qualified permanent7.3 including trainees and locums1,083 patients per permanent GP0.5 qualified permanent0.5 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences