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Portchester Practice vs Westlands Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Portchester Practice and Westlands Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasurePortchester PracticePO16 9TUWestlands Medical CentrePO16 9AD
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade88.2likely range 82.8 to 91.7110 survey answers83.9likely range 79.6 to 87.2130 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good88.5%likely range 81.0% to 93.3%, 110 answers83.5%likely range 77.8% to 88.0%, 130 answers
Access (mean of the two below)87.3%likely range 83.1% to 90.5%84.6%likely range 79.8% to 88.0%
Appointments within two weeks of booking95.4%likely range 91.0% to 97.7%, 2,465 appointments96.0%likely range 90.1% to 98.4%, 1,498 appointments
Calls answered by the practice79.2%likely range 71.9% to 85.0%, 3,053 calls73.0%likely range 65.5% to 79.4%, 3,242 calls
More survey questions (not part of the grade)
Getting through on the phone73.8%likely range 64.1% to 81.7%, 97 answers65.8%likely range 58.6% to 72.3%, 117 answers
Reception and admin team91.1%likely range 84.0% to 95.2%, 106 answers92.0%likely range 87.3% to 95.1%, 124 answers
Having a preferred professional24.2%likely range 17.0% to 33.1%, 110 answers25.9%likely range 20.3% to 32.3%, 128 answers
Seeing your preferred professionalNot shown: fewer than 30 answers29.3%likely range 18.4% to 43.2%, 33 answers
Knowing the next step94.7%likely range 88.5% to 97.6%, 108 answers88.4%likely range 83.2% to 92.1%, 127 answers
Contacting the practice87.2%likely range 79.5% to 92.3%, 109 answers84.4%likely range 78.8% to 88.8%, 129 answers
Wait for an appointment76.3%likely range 66.8% to 83.8%, 98 answers74.1%likely range 67.1% to 80.1%, 110 answers
Being listened to98.3%likely range 93.4% to 99.6%, 105 answers95.6%likely range 91.7% to 97.7%, 123 answers
Care and concern97.1%likely range 91.8% to 99.0%, 106 answers93.7%likely range 89.4% to 96.4%, 125 answers
Confidence and trust95.4%likely range 89.4% to 98.1%, 104 answers97.6%likely range 94.4% to 99.0%, 125 answers
Involvement in decisions93.3%likely range 86.5% to 96.8%, 101 answers94.7%likely range 90.5% to 97.1%, 119 answers
Needs met91.0%likely range 83.9% to 95.1%, 107 answers95.5%likely range 91.6% to 97.7%, 123 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.8%likely range 89.8% to 98.4%, 96 patients95.7%likely range 88.0% to 98.5%, 69 patients
Children at 18 months92.7%likely range 86.2% to 96.2%, 109 patients95.7%likely range 88.0% to 98.5%, 69 patients
Children at 5 years91.7%likely range 85.0% to 95.6%, 109 patients93.4%likely range 86.4% to 96.9%, 91 patients
Women aged 25 to 4972.3%likely range 70.1% to 74.4%, 1,699 patients73.1%likely range 70.8% to 75.4%, 1,411 patients
Women aged 50 to 6475.5%likely range 72.9% to 77.9%, 1,113 patients71.1%likely range 68.1% to 73.9%, 958 patients
Facts (NHS England, not part of the grade)
Registered patients11,235August 202610,275August 2026
Primary care networkFareham & Portchester PCNFareham & Portchester PCN
Phone023 92176101023 92377514
Friends and Family Test (its own feedback)96.8% good or very good442 answers, June 2026No results for June 2026
Appointments (one month)6,174 in August 2026Same day 54.5%; face to face 49.8%4,863 in August 2026Same day 46.4%; face to face 50.8%
Antibiotic items per STAR-PU (one year)0.63England 0.74, April 2025 to March 20260.77England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.9 qualified permanent8.0 including trainees and locums1,906 patients per permanent GP4.5 qualified permanent6.0 including trainees and locums2,300 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences