Wolverhampton · Compare
Poplars Medical Centre vs Probert Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Poplars Medical Centre and Probert Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Poplars Medical CentreWV10 9PG | Probert Road SurgeryWV10 6AR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.0likely range 85.7 to 91.299 survey answers | 90.7likely range 85.8 to 93.586 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 88.3%likely range 84.6% to 91.2%, 99 answers | 90.8%likely range 84.1% to 94.8%, 86 answers |
| Access (mean of the two below) | 90.5%likely range 83.9% to 93.6% | 90.4%likely range 85.3% to 90.5% |
| Appointments within two weeks of booking | 97.1%likely range 86.7% to 99.4%, 627 appointments | 99.9%likely range 94.8% to 100.0%, 1,101 appointments |
| Calls answered by the practice | 83.8%likely range 75.6% to 89.6%, 2,203 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 88.0%likely range 84.2% to 90.9%, 98 answers | 97.7%likely range 92.9% to 99.3%, 83 answers |
| Reception and admin team | 95.4%likely range 92.7% to 97.1%, 99 answers | 98.5%likely range 94.2% to 99.6%, 84 answers |
| Having a preferred professional | 41.2%likely range 36.1% to 46.4%, 96 answers | 25.6%likely range 18.5% to 34.5%, 83 answers |
| Seeing your preferred professional | 46.1%likely range 36.9% to 55.6%, 31 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 92.3%likely range 89.1% to 94.7%, 98 answers | 84.7%likely range 76.7% to 90.3%, 80 answers |
| Contacting the practice | 93.1%likely range 90.0% to 95.3%, 100 answers | 87.3%likely range 79.9% to 92.2%, 84 answers |
| Wait for an appointment | 91.7%likely range 88.2% to 94.3%, 89 answers | 96.1%likely range 90.5% to 98.4%, 79 answers |
| Being listened to | 94.6%likely range 91.7% to 96.5%, 99 answers | 85.6%likely range 77.9% to 90.9%, 83 answers |
| Care and concern | 92.6%likely range 89.4% to 94.9%, 98 answers | 80.7%likely range 72.3% to 86.9%, 82 answers |
| Confidence and trust | 93.5%likely range 90.4% to 95.7%, 96 answers | 93.6%likely range 87.3% to 96.9%, 80 answers |
| Involvement in decisions | 95.9%likely range 93.2% to 97.6%, 94 answers | 95.1%likely range 88.9% to 97.9%, 73 answers |
| Needs met | 91.2%likely range 87.7% to 93.7%, 96 answers | 85.0%likely range 77.1% to 90.5%, 81 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 70.0%likely range 52.1% to 83.3%, 30 patients | 90.9%likely range 78.8% to 96.4%, 44 patients |
| Children at 18 months | 87.2%likely range 73.3% to 94.4%, 39 patients | 90.6%likely range 79.7% to 95.9%, 53 patients |
| Children at 5 years | 88.6%likely range 74.0% to 95.5%, 35 patients | 86.8%likely range 72.7% to 94.2%, 38 patients |
| Women aged 25 to 49 | 75.1%likely range 71.4% to 78.5%, 570 patients | 59.8%likely range 56.3% to 63.2%, 769 patients |
| Women aged 50 to 64 | 78.5%likely range 73.4% to 82.9%, 284 patients | 61.2%likely range 56.2% to 66.0%, 376 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,481August 2026 | 4,559August 2026 |
| Primary care network | Wolverhampton Unity East PCN | Wolverhampton Unity East PCN |
| Phone | 01902 731195 | 01902 444035 |
| Friends and Family Test (its own feedback) | 4 answers in June 2026; shares not published below 5 | 3 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 1,178 in August 2026Same day 49.2%; face to face 66.0% | 1,540 in August 2026Same day 84.1%; face to face 46.0% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.1 qualified permanent1.1 including trainees and locums3,263 patients per permanent GP | 1.6 qualified permanent1.6 including trainees and locums2,849 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.