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Poplar House Surgery vs Parcliffe Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Poplar House Surgery and Parcliffe Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasurePoplar House SurgeryFY8 2EPParcliffe Medical CentreFY8 2EP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade68.8likely range 63.0 to 74.2118 survey answers76.0likely range 65.7 to 83.6112 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good63.3%likely range 55.2% to 70.8%, 118 answers73.2%likely range 58.5% to 84.1%, 112 answers
Access (mean of the two below)81.5%likely range 76.9% to 85.0%82.3%likely range 79.7% to 84.6%
Appointments within two weeks of booking94.3%likely range 89.1% to 97.1%, 2,140 appointments95.3%likely range 92.9% to 96.9%, 6,696 appointments
Calls answered by the practice68.6%likely range 61.1% to 75.2%, 3,406 calls69.3%likely range 64.6% to 73.6%, 8,476 calls
More survey questions (not part of the grade)
Getting through on the phone42.8%likely range 34.5% to 51.6%, 104 answers42.6%likely range 28.9% to 57.5%, 110 answers
Reception and admin team76.5%likely range 68.6% to 82.9%, 109 answers83.3%likely range 69.3% to 91.7%, 109 answers
Having a preferred professional29.1%likely range 22.3% to 37.0%, 118 answers20.2%likely range 10.9% to 34.3%, 112 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step79.1%likely range 71.1% to 85.3%, 103 answers88.9%likely range 75.7% to 95.4%, 105 answers
Contacting the practice58.5%likely range 50.1% to 66.4%, 113 answers68.9%likely range 53.8% to 80.8%, 109 answers
Wait for an appointment82.8%likely range 75.1% to 88.5%, 101 answers89.7%likely range 76.6% to 95.9%, 104 answers
Being listened to83.8%likely range 76.8% to 89.0%, 114 answers87.7%likely range 74.5% to 94.6%, 109 answers
Care and concern79.3%likely range 71.8% to 85.2%, 115 answers86.2%likely range 72.7% to 93.6%, 110 answers
Confidence and trust89.9%likely range 83.7% to 93.9%, 114 answers96.8%likely range 86.4% to 99.3%, 109 answers
Involvement in decisions87.9%likely range 81.3% to 92.4%, 111 answers86.2%likely range 72.3% to 93.7%, 104 answers
Needs met91.9%likely range 86.1% to 95.4%, 114 answers90.4%likely range 77.7% to 96.2%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months85.0%likely range 70.9% to 92.9%, 40 patients91.1%likely range 80.7% to 96.1%, 56 patients
Children at 18 months84.2%likely range 69.6% to 92.6%, 38 patients85.9%likely range 76.0% to 92.2%, 71 patients
Children at 5 years87.2%likely range 73.3% to 94.4%, 39 patients94.3%likely range 87.2% to 97.5%, 87 patients
Women aged 25 to 4967.0%likely range 63.6% to 70.2%, 776 patients71.6%likely range 69.2% to 73.9%, 1,426 patients
Women aged 50 to 6476.5%likely range 73.2% to 79.5%, 702 patients74.4%likely range 71.8% to 76.8%, 1,136 patients
Facts (NHS England, not part of the grade)
Registered patients6,668August 202612,066August 2026
Primary care networkLytham St Annes PCNLytham St Annes PCN
Phone01253 72212101253 955688
Friends and Family Test (its own feedback)76.2% good or very good550 answers, June 2026No results for June 2026
Appointments (one month)2,397 in August 2026Same day 35.5%; face to face 76.9%7,531 in August 2026Same day 57.4%; face to face 86.4%
Antibiotic items per STAR-PU (one year)0.88England 0.74, April 2025 to March 20260.83England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.2 qualified permanent3.2 including trainees and locums2,084 patients per permanent GP4.6 qualified permanent6.3 including trainees and locums2,623 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences