Bournemouth, Christchurch and Poole · Compare
Poole Town Surgery vs The Newman Practice (Dr Newmans Surgery)
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Newman Practice (Dr Newmans Surgery)’s Practice Grade is clearly higher than Poole Town Surgery’s: its likely range lies wholly above.
Add a third practiceAll practices in Bournemouth, Christchurch and Poole
Side by side
| Measure | Poole Town SurgeryBH15 2PG | The Newman Practice (Dr Newmans Surgery)BH15 2PG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.4likely range 77.7 to 84.4116 survey answers | 89.1likely range 86.1 to 91.2110 survey answersClearly higher |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 82.9%likely range 78.1% to 86.8%, 116 answers | 90.8%likely range 87.2% to 93.4%, 110 answersClearly higher |
| Access (mean of the two below) | 77.8%likely range 72.4% to 82.1% | 84.9%likely range 79.9% to 88.6% |
| Appointments within two weeks of booking | 86.4%likely range 79.3% to 91.3%, 1,949 appointments | 88.6%likely range 82.7% to 92.7%, 2,440 appointments |
| Calls answered by the practice | 69.2%likely range 61.1% to 76.3%, 2,890 calls | 81.1%likely range 72.9% to 87.3%, 2,339 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.9%likely range 50.9% to 62.6%, 108 answers | 79.2%likely range 74.5% to 83.3%, 106 answers |
| Reception and admin team | 83.2%likely range 78.4% to 87.1%, 112 answers | 95.1%likely range 92.2% to 97.0%, 107 answers |
| Having a preferred professional | 40.6%likely range 35.1% to 46.4%, 114 answers | 30.0%likely range 25.4% to 35.1%, 110 answers |
| Seeing your preferred professional | 16.0%likely range 9.5% to 25.8%, 33 answers | 48.0%likely range 38.3% to 57.9%, 33 answers |
| Knowing the next step | 86.4%likely range 81.8% to 89.9%, 109 answers | 89.5%likely range 85.6% to 92.4%, 106 answers |
| Contacting the practice | 71.6%likely range 66.0% to 76.5%, 112 answers | 81.5%likely range 77.0% to 85.3%, 109 answers |
| Wait for an appointment | 68.3%likely range 62.1% to 73.8%, 97 answers | 64.6%likely range 59.0% to 69.7%, 100 answers |
| Being listened to | 93.1%likely range 89.5% to 95.5%, 112 answers | 92.4%likely range 89.0% to 94.8%, 109 answers |
| Care and concern | 93.3%likely range 89.7% to 95.7%, 113 answers | 91.1%likely range 87.5% to 93.7%, 108 answers |
| Confidence and trust | 94.9%likely range 91.7% to 96.9%, 114 answers | 97.3%likely range 94.9% to 98.6%, 108 answers |
| Involvement in decisions | 95.0%likely range 91.7% to 97.0%, 107 answers | 95.8%likely range 93.0% to 97.5%, 105 answers |
| Needs met | 96.0%likely range 93.1% to 97.8%, 113 answers | 93.9%likely range 90.8% to 96.0%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.5%likely range 72.0% to 94.1%, 37 patients | 91.7%likely range 78.2% to 97.1%, 36 patients |
| Children at 18 months | 87.2%likely range 74.8% to 94.0%, 47 patients | 84.2%likely range 69.6% to 92.6%, 38 patients |
| Children at 5 years | 86.5%likely range 72.0% to 94.1%, 37 patients | 87.8%likely range 75.8% to 94.3%, 49 patients |
| Women aged 25 to 49 | 63.8%likely range 60.7% to 66.8%, 931 patients | 66.1%likely range 63.2% to 69.0%, 1,010 patients |
| Women aged 50 to 64 | 71.4%likely range 66.9% to 75.5%, 430 patients | 76.2%likely range 72.1% to 79.8%, 470 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,120August 2026 | 5,443August 2026 |
| Primary care network | Poole Central PCN | Poole Central PCN |
| Phone | 01202 670111 | 01202 338979 |
| Friends and Family Test (its own feedback) | 94.5% good or very good165 answers, June 2026 | 96.7% good or very good181 answers, June 2026 |
| Appointments (one month) | 2,031 in August 2026Same day 49.6%; face to face 59.3% | 2,981 in August 2026Same day 57.1%; face to face 45.6% |
| Antibiotic items per STAR-PU (one year) | 0.72England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent2.0 including trainees and locums2,560 patients per permanent GP | 3.9 qualified permanent5.6 including trainees and locums1,398 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.