Newham · Compare
Plashet Road Medical Centre vs Dr Cm Patel's Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Dr Cm Patel's Surgery’s Practice Grade is clearly higher than Plashet Road Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Plashet Road Medical CentreE13 0QT | Dr Cm Patel's SurgeryE7 8LZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.0likely range 65.9 to 77.3105 survey answers | 90.7likely range 87.4 to 92.791 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 70.9%likely range 62.4% to 78.2%, 105 answers | 89.5%likely range 86.4% to 91.9%, 91 answersClearly higher |
| Access (mean of the two below) | 74.5%likely range 70.1% to 78.3% | 93.2%likely range 85.1% to 97.1%Clearly higher |
| Appointments within two weeks of booking | 99.5%likely range 95.1% to 100.0%, 1,399 appointments | 100.0%likely range 93.1% to 100.0%, 793 appointments |
| Calls answered by the practice | 49.3%likely range 41.8% to 56.9%, 3,445 calls | 86.3%likely range 71.7% to 94.0%, 761 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.5%likely range 47.6% to 65.0%, 103 answers | 88.2%likely range 85.0% to 90.8%, 88 answers |
| Reception and admin team | 78.3%likely range 70.1% to 84.7%, 103 answers | 92.3%likely range 89.6% to 94.4%, 89 answers |
| Having a preferred professional | 54.3%likely range 45.6% to 62.9%, 105 answers | 57.4%likely range 53.0% to 61.7%, 91 answers |
| Seeing your preferred professional | 51.0%likely range 38.8% to 63.0%, 54 answers | 57.7%likely range 51.7% to 63.6%, 50 answers |
| Knowing the next step | 73.1%likely range 64.2% to 80.4%, 96 answers | 83.7%likely range 80.0% to 86.8%, 86 answers |
| Contacting the practice | 68.3%likely range 59.5% to 76.0%, 101 answers | 87.0%likely range 83.7% to 89.7%, 89 answers |
| Wait for an appointment | 68.2%likely range 58.6% to 76.5%, 86 answers | 89.1%likely range 85.8% to 91.8%, 78 answers |
| Being listened to | 78.0%likely range 69.6% to 84.5%, 100 answers | 93.9%likely range 91.3% to 95.7%, 87 answers |
| Care and concern | 81.6%likely range 73.6% to 87.7%, 98 answers | 89.3%likely range 86.2% to 91.8%, 87 answers |
| Confidence and trust | 86.6%likely range 78.9% to 91.8%, 92 answers | 98.1%likely range 96.4% to 99.0%, 87 answers |
| Involvement in decisions | 89.0%likely range 81.6% to 93.6%, 91 answers | 95.9%likely range 93.6% to 97.4%, 81 answers |
| Needs met | 82.3%likely range 74.0% to 88.4%, 92 answers | 91.7%likely range 88.7% to 93.9%, 80 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.4%likely range 88.3% to 97.4%, 107 patients | 96.7%likely range 83.3% to 99.4%, 30 patients |
| Children at 18 months | 94.2%likely range 87.9% to 97.3%, 103 patients | 100.0%likely range 89.0% to 100.0%, 31 patients |
| Children at 5 years | 85.5%likely range 76.4% to 91.5%, 83 patients | 87.1%likely range 71.1% to 94.9%, 31 patients |
| Women aged 25 to 49 | 51.6%likely range 49.0% to 54.1%, 1,513 patients | 75.6%likely range 72.2% to 78.6%, 688 patients |
| Women aged 50 to 64 | 70.2%likely range 65.3% to 74.7%, 366 patients | 85.0%likely range 75.6% to 91.2%, 80 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,808August 2026 | 3,059August 2026 |
| Primary care network | Newham North East 1 PCN | Newham North East 1 PCN |
| Phone | 020 84720473 | 020 84706429 |
| Friends and Family Test (its own feedback) | 100.0% good or very good7 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 2,664 in August 2026Same day 42.6%; face to face 57.0% | 804 in August 2026Same day 74.2%; face to face 37.4% |
| Antibiotic items per STAR-PU (one year) | 0.77England 0.74, April 2025 to March 2026 | No figures |
| GPs (full-time equivalent) | 3.0 qualified permanent3.0 including trainees and locums2,591 patients per permanent GP | 1.7 qualified permanent1.7 including trainees and locums1,765 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.