Shropshire · Compare
Plas Ffynnon Medical Ctre vs The Caxton Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Plas Ffynnon Medical Ctre and The Caxton Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Plas Ffynnon Medical CtreSY11 2RB | The Caxton SurgerySY11 1RD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.1likely range 75.2 to 86.4103 survey answers | 77.9likely range 67.8 to 83.7111 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 87.4%likely range 77.8% to 93.2%, 103 answers | 85.3%likely range 71.2% to 93.1%, 111 answers |
| Access (mean of the two below) | 69.6%likely range 64.8% to 73.7% | 60.6%likely range 53.5% to 66.8% |
| Appointments within two weeks of booking | 77.3%likely range 69.5% to 83.6%, 2,015 appointments | 70.1%likely range 63.0% to 76.3%, 2,769 appointments |
| Calls answered by the practice | 61.7%likely range 56.1% to 67.0%, 6,332 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.2%likely range 48.4% to 71.0%, 98 answers | 62.8%likely range 46.9% to 76.4%, 105 answers |
| Reception and admin team | 95.7%likely range 88.1% to 98.5%, 101 answers | 95.7%likely range 84.2% to 99.0%, 107 answers |
| Having a preferred professional | 25.2%likely range 16.6% to 36.4%, 102 answers | 27.9%likely range 16.4% to 43.3%, 111 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 51.1%likely range 25.2% to 76.3%, 32 answers |
| Knowing the next step | 91.5%likely range 82.5% to 96.1%, 97 answers | 89.9%likely range 76.3% to 96.1%, 105 answers |
| Contacting the practice | 74.6%likely range 63.3% to 83.3%, 101 answers | 81.7%likely range 66.9% to 90.8%, 108 answers |
| Wait for an appointment | 75.1%likely range 63.3% to 84.1%, 91 answers | 65.5%likely range 48.8% to 79.0%, 97 answers |
| Being listened to | 91.1%likely range 82.0% to 95.8%, 99 answers | 90.3%likely range 77.0% to 96.3%, 107 answers |
| Care and concern | 90.9%likely range 81.8% to 95.7%, 99 answers | 95.1%likely range 83.0% to 98.7%, 104 answers |
| Confidence and trust | 98.1%likely range 91.4% to 99.6%, 98 answers | 94.9%likely range 82.8% to 98.6%, 104 answers |
| Involvement in decisions | 94.2%likely range 85.7% to 97.8%, 94 answers | 92.0%likely range 78.4% to 97.4%, 98 answers |
| Needs met | 96.9%likely range 89.8% to 99.1%, 101 answers | 90.9%likely range 77.4% to 96.7%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.6%likely range 80.0% to 94.8%, 67 patients | 89.5%likely range 82.2% to 94.0%, 105 patients |
| Children at 18 months | 89.9%likely range 81.3% to 94.8%, 79 patients | 91.2%likely range 83.6% to 95.5%, 91 patients |
| Children at 5 years | 90.1%likely range 81.7% to 94.9%, 81 patients | 85.6%likely range 78.6% to 90.6%, 132 patients |
| Women aged 25 to 49 | 75.1%likely range 72.6% to 77.4%, 1,271 patients | 60.5%likely range 58.4% to 62.6%, 2,024 patients |
| Women aged 50 to 64 | 78.3%likely range 75.6% to 80.8%, 960 patients | 66.2%likely range 63.7% to 68.6%, 1,428 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,651August 2026 | 13,780August 2026 |
| Primary care network | North Shropshire PCN | North Shropshire PCN |
| Phone | 01691 655844 | 01691 654646 |
| Friends and Family Test (its own feedback) | 97.2% good or very good36 answers, June 2026 | 93.3% good or very good163 answers, June 2026 |
| Appointments (one month) | 5,181 in August 2026Same day 32.5%; face to face 66.1% | 5,383 in August 2026Same day 35.3%; face to face 71.9% |
| Antibiotic items per STAR-PU (one year) | 0.92England 0.74, April 2025 to March 2026 | 0.93England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.3 qualified permanent5.2 including trainees and locums2,218 patients per permanent GP | 4.9 qualified permanent6.4 including trainees and locums2,793 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.