Harrow · Compare
Pinner View Medical Centre vs Headstone Lane Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Pinner View Medical Centre and Headstone Lane Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Pinner View Medical CentreHA1 4QG | Headstone Lane Medical CentreHA2 6LY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.3likely range 80.8 to 90.188 survey answers | 82.5likely range 78.9 to 85.496 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.4%likely range 78.8% to 91.6%, 88 answers | 79.1%likely range 74.6% to 82.9%, 96 answers |
| Access (mean of the two below) | 86.0%likely range 81.0% to 89.2% | 90.4%likely range 84.6% to 93.8% |
| Appointments within two weeks of booking | 98.7%likely range 92.3% to 99.8%, 1,008 appointments | 97.7%likely range 91.3% to 99.4%, 1,134 appointments |
| Calls answered by the practice | 73.2%likely range 65.6% to 79.6%, 3,183 calls | 83.1%likely range 73.3% to 89.7%, 1,652 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 75.4%likely range 66.4% to 82.7%, 83 answers | 82.1%likely range 77.7% to 85.7%, 93 answers |
| Reception and admin team | 84.5%likely range 76.5% to 90.2%, 85 answers | 92.2%likely range 88.9% to 94.6%, 94 answers |
| Having a preferred professional | 51.2%likely range 41.9% to 60.3%, 87 answers | 46.5%likely range 41.3% to 51.7%, 93 answers |
| Seeing your preferred professional | 52.6%likely range 40.4% to 64.6%, 50 answers | 38.6%likely range 31.6% to 46.0%, 47 answers |
| Knowing the next step | 84.0%likely range 75.7% to 89.8%, 81 answers | 88.5%likely range 84.6% to 91.5%, 88 answers |
| Contacting the practice | 79.3%likely range 70.7% to 85.9%, 85 answers | 83.7%likely range 79.4% to 87.2%, 91 answers |
| Wait for an appointment | 71.1%likely range 61.7% to 79.0%, 81 answers | 70.6%likely range 65.4% to 75.3%, 85 answers |
| Being listened to | 92.5%likely range 85.9% to 96.1%, 85 answers | 79.0%likely range 74.3% to 82.9%, 91 answers |
| Care and concern | 83.1%likely range 74.8% to 89.0%, 85 answers | 76.3%likely range 71.5% to 80.4%, 91 answers |
| Confidence and trust | 100.0%likely range 96.4% to 100.0%, 82 answers | 91.9%likely range 88.5% to 94.4%, 89 answers |
| Involvement in decisions | 91.9%likely range 84.8% to 95.8%, 79 answers | 90.5%likely range 86.8% to 93.2%, 85 answers |
| Needs met | 97.1%likely range 91.9% to 99.0%, 83 answers | 84.1%likely range 79.7% to 87.6%, 87 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.4%likely range 76.1% to 92.7%, 66 patients | 81.1%likely range 65.8% to 90.5%, 37 patients |
| Children at 18 months | 77.3%likely range 66.7% to 85.3%, 75 patients | 89.3%likely range 72.8% to 96.3%, 28 patients |
| Children at 5 years | 64.4%likely range 52.9% to 74.4%, 73 patients | 80.0%likely range 65.2% to 89.5%, 40 patients |
| Women aged 25 to 49 | 63.5%likely range 60.7% to 66.2%, 1,187 patients | 63.5%likely range 59.8% to 67.0%, 698 patients |
| Women aged 50 to 64 | 74.6%likely range 70.2% to 78.5%, 425 patients | 82.6%likely range 78.0% to 86.4%, 310 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,888August 2026 | 3,827August 2026 |
| Primary care network | Harrow Collaborative PCN | Harrow Collaborative PCN |
| Phone | 020 84271246 | 020 84281211 |
| Friends and Family Test (its own feedback) | 92.3% good or very good91 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 1,956 in August 2026Same day 37.4%; face to face 84.6% | 1,350 in August 2026Same day 21.3%; face to face 71.0% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.50England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.7 qualified permanent2.6 including trainees and locums3,450 patients per permanent GP | 0.8 qualified permanent0.8 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.