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Pinfold Medical Practice vs Park View Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Pinfold Medical Practice and Park View Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasurePinfold Medical PracticeLE11 1DQPark View SurgeryLE11 2AG
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.7likely range 60.7 to 84.594 survey answers84.0likely range 79.1 to 87.1115 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good71.6%likely range 51.8% to 85.5%, 94 answers90.4%likely range 83.8% to 94.5%, 115 answers
Access (mean of the two below)81.7%likely range 75.9% to 85.2%Clearly higher68.9%likely range 63.9% to 73.1%
Appointments within two weeks of booking91.7%likely range 81.5% to 96.5%, 854 appointments82.7%likely range 74.6% to 88.6%, 1,721 appointments
Calls answered by the practice71.6%likely range 66.0% to 76.6%, 5,729 callsClearly higher55.1%likely range 49.0% to 61.0%, 5,429 calls
More survey questions (not part of the grade)
Getting through on the phone33.2%likely range 17.7% to 53.5%, 89 answers45.4%likely range 36.3% to 54.8%, 104 answers
Reception and admin team87.1%likely range 68.5% to 95.4%, 92 answers90.8%likely range 84.1% to 94.8%, 112 answers
Having a preferred professional38.3%likely range 21.9% to 58.0%, 93 answers33.0%likely range 25.2% to 41.8%, 115 answers
Seeing your preferred professional10.4%likely range 1.7% to 43.3%, 35 answers41.9%likely range 27.9% to 57.2%, 40 answers
Knowing the next step73.2%likely range 52.8% to 87.0%, 88 answers80.9%likely range 72.6% to 87.1%, 107 answers
Contacting the practice56.3%likely range 37.1% to 73.8%, 93 answers76.5%likely range 68.0% to 83.4%, 110 answers
Wait for an appointment69.3%likely range 48.7% to 84.3%, 87 answers81.8%likely range 73.1% to 88.1%, 97 answers
Being listened to75.9%likely range 56.1% to 88.6%, 92 answers88.2%likely range 81.0% to 92.9%, 109 answers
Care and concern69.8%likely range 49.8% to 84.3%, 92 answers83.3%likely range 75.4% to 89.0%, 110 answers
Confidence and trust83.4%likely range 64.3% to 93.3%, 93 answers98.3%likely range 93.7% to 99.5%, 106 answers
Involvement in decisions82.1%likely range 62.0% to 92.8%, 86 answers93.6%likely range 87.1% to 96.9%, 100 answers
Needs met84.5%likely range 65.6% to 94.0%, 93 answers98.0%likely range 93.4% to 99.4%, 105 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months84.4%likely range 77.4% to 89.6%, 135 patients88.7%likely range 78.5% to 94.4%, 62 patients
Children at 18 months85.0%likely range 77.5% to 90.3%, 120 patients94.4%likely range 86.4% to 97.8%, 71 patients
Children at 5 years84.3%likely range 76.9% to 89.6%, 127 patients86.1%likely range 76.3% to 92.3%, 72 patients
Women aged 25 to 4962.1%likely range 60.1% to 64.1%, 2,188 patients62.2%likely range 59.5% to 64.8%, 1,254 patients
Women aged 50 to 6472.8%likely range 69.9% to 75.5%, 967 patients71.2%likely range 67.6% to 74.6%, 632 patients
Facts (NHS England, not part of the grade)
Registered patients12,365August 20267,754August 2026
Primary care networkCarillon PCNCarillon PCN
Phone0844 477188101509 230717
Friends and Family Test (its own feedback)94.6% good or very good370 answers, June 202695.6% good or very good135 answers, June 2026
Appointments (one month)5,104 in August 2026Same day 46.7%; face to face 73.5%3,330 in August 2026Same day 38.7%; face to face 73.8%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20260.66England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.5 qualified permanent11.5 including trainees and locums1,657 patients per permanent GP4.3 qualified permanent9.0 including trainees and locums1,817 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences