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Pikes Lane 1 vs Swan Lane Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Pikes Lane 1 and Swan Lane Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasurePikes Lane 1BL3 5HPSwan Lane Medical CentreBL3 6TL
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade85.8likely range 78.2 to 90.297 survey answers82.6likely range 72.2 to 89.198 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good87.0%likely range 76.4% to 93.2%, 97 answers81.0%likely range 66.3% to 90.2%, 98 answers
Access (mean of the two below)82.7%likely range 78.1% to 86.2%86.1%likely range 81.8% to 89.3%
Appointments within two weeks of booking86.3%likely range 80.1% to 90.8%, 2,421 appointments88.0%likely range 81.5% to 92.5%, 2,071 appointments
Calls answered by the practice78.9%likely range 72.3% to 84.3%, 3,616 calls84.1%likely range 78.4% to 88.5%, 4,179 calls
More survey questions (not part of the grade)
Getting through on the phone60.1%likely range 47.5% to 71.5%, 94 answers59.7%likely range 44.0% to 73.6%, 95 answers
Reception and admin team86.7%likely range 75.8% to 93.1%, 93 answers81.4%likely range 66.5% to 90.7%, 94 answers
Having a preferred professional45.3%likely range 33.4% to 57.7%, 94 answers55.3%likely range 40.0% to 69.7%, 96 answers
Seeing your preferred professional42.3%likely range 25.2% to 61.5%, 40 answers47.3%likely range 28.7% to 66.7%, 57 answers
Knowing the next step89.4%likely range 79.0% to 95.0%, 92 answers74.1%likely range 58.1% to 85.6%, 89 answers
Contacting the practice81.6%likely range 70.0% to 89.4%, 94 answers80.3%likely range 65.1% to 90.0%, 92 answers
Wait for an appointment82.6%likely range 70.3% to 90.4%, 84 answers58.3%likely range 41.9% to 73.1%, 85 answers
Being listened to85.0%likely range 73.7% to 92.0%, 91 answers93.8%likely range 81.8% to 98.1%, 97 answers
Care and concern86.7%likely range 75.7% to 93.1%, 92 answers87.4%likely range 73.5% to 94.6%, 95 answers
Confidence and trust91.6%likely range 81.6% to 96.4%, 90 answers97.1%likely range 86.3% to 99.5%, 95 answers
Involvement in decisions86.0%likely range 74.5% to 92.8%, 87 answers91.3%likely range 78.4% to 96.8%, 96 answers
Needs met91.0%likely range 80.9% to 96.0%, 91 answers94.2%likely range 81.7% to 98.3%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months79.3%likely range 67.2% to 87.7%, 58 patients86.8%likely range 79.4% to 91.9%, 114 patients
Children at 18 months84.6%likely range 73.9% to 91.4%, 65 patients85.9%likely range 79.1% to 90.8%, 135 patients
Children at 5 years74.6%likely range 63.4% to 83.3%, 71 patients86.3%likely range 79.1% to 91.3%, 124 patients
Women aged 25 to 4955.4%likely range 52.4% to 58.4%, 1,081 patients49.9%likely range 47.6% to 52.3%, 1,696 patients
Women aged 50 to 6463.6%likely range 59.7% to 67.3%, 604 patients64.0%likely range 60.3% to 67.6%, 659 patients
Facts (NHS England, not part of the grade)
Registered patients7,111August 20269,619August 2026
Primary care networkRumworth PCNRumworth PCN
Phone01204 46363601204 661600
Friends and Family Test (its own feedback)92.9% good or very good154 answers, June 202691.9% good or very good236 answers, June 2026
Appointments (one month)2,814 in August 2026Same day 43.1%; face to face 94.0%4,599 in August 2026Same day 30.5%; face to face 71.9%
Antibiotic items per STAR-PU (one year)0.81England 0.74, April 2025 to March 20260.80England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.4 qualified permanent4.3 including trainees and locums2,963 patients per permanent GP3.1 qualified permanent3.1 including trainees and locums3,070 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences