Liverpool · Compare
Penny Lane Surgery vs Beacon Health Mossley Hill
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Penny Lane Surgery and Beacon Health Mossley Hill cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Penny Lane SurgeryL15 9EH | Beacon Health Mossley HillL18 2DU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.3likely range 84.9 to 92.2124 survey answers | 87.0likely range 83.2 to 88.4103 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 90.2%likely range 84.1% to 94.1%, 124 answers | 85.6%likely range 83.2% to 87.6%, 103 answers |
| Access (mean of the two below) | 87.2%likely range 82.7% to 90.4% | 90.1%likely range 78.7% to 90.5% |
| Appointments within two weeks of booking | 90.1%likely range 84.1% to 93.9%, 2,222 appointments | 99.6%likely range 88.2% to 100.0%, 474 appointments |
| Calls answered by the practice | 84.3%likely range 77.6% to 89.3%, 3,094 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 80.6%likely range 72.8% to 86.5%, 114 answers | 80.8%likely range 78.1% to 83.2%, 101 answers |
| Reception and admin team | 92.0%likely range 86.2% to 95.5%, 121 answers | 95.2%likely range 93.7% to 96.4%, 101 answers |
| Having a preferred professional | 24.1%likely range 17.7% to 31.9%, 123 answers | 19.4%likely range 17.0% to 22.0%, 103 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.6%likely range 84.4% to 94.5%, 118 answers | 86.6%likely range 84.2% to 88.7%, 95 answers |
| Contacting the practice | 96.1%likely range 91.2% to 98.3%, 120 answers | 77.8%likely range 75.1% to 80.4%, 101 answers |
| Wait for an appointment | 96.6%likely range 91.7% to 98.6%, 111 answers | 85.4%likely range 82.9% to 87.6%, 95 answers |
| Being listened to | 98.0%likely range 93.9% to 99.3%, 121 answers | 91.0%likely range 89.0% to 92.6%, 102 answers |
| Care and concern | 93.0%likely range 87.3% to 96.2%, 119 answers | 93.0%likely range 91.2% to 94.4%, 102 answers |
| Confidence and trust | 97.6%likely range 93.4% to 99.2%, 119 answers | 93.2%likely range 91.4% to 94.7%, 100 answers |
| Involvement in decisions | 97.7%likely range 93.5% to 99.2%, 117 answers | 97.5%likely range 96.3% to 98.4%, 96 answers |
| Needs met | 98.2%likely range 94.3% to 99.5%, 120 answers | 97.4%likely range 96.2% to 98.2%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.7%likely range 88.6% to 99.1%, 60 patients | 96.2%likely range 81.1% to 99.3%, 26 patients |
| Children at 18 months | 93.3%likely range 85.3% to 97.1%, 75 patients | 85.0%likely range 64.0% to 94.8%, 20 patients |
| Children at 5 years | 86.2%likely range 75.1% to 92.8%, 58 patients | 83.3%likely range 60.8% to 94.2%, 18 patients |
| Women aged 25 to 49 | 74.4%likely range 71.8% to 76.9%, 1,135 patients | 63.5%likely range 58.6% to 68.1%, 397 patients |
| Women aged 50 to 64 | 77.3%likely range 73.8% to 80.4%, 612 patients | 70.1%likely range 61.9% to 77.2%, 134 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,447August 2026 | 2,051August 2026 |
| Primary care network | Childwall & Wavertree PCN | Childwall & Wavertree PCN |
| Phone | 0151 7332800 | 0151 7332812 |
| Friends and Family Test (its own feedback) | 95.2% good or very good124 answers, June 2026 | 77.0% good or very good196 answers, June 2026 |
| Appointments (one month) | 2,448 in August 2026Same day 71.7%; face to face 85.8% | 665 in August 2026Same day 61.2%; face to face 85.7% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.1 qualified permanent7.2 including trainees and locums1,273 patients per permanent GP | 1.0 qualified permanent5.0 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.